Front Desk Agent (Overnight)

Stratton Amenities; Raleigh (NC); On-site; USD 21,000 - 22,000; Full time

Job summary

Stratton Amenities is seeking an Overnight Front Desk Agent to support a luxury residential community in Raleigh, NC. You will manage lobby operations, verify guests, handle deliveries, and respond to resident needs during overnight hours.

The ideal candidate is reliable, with strong communication, able to stay alert overnight, and comfortable using property systems. A background check is required and attention to safety is essential.

Qualifications

• Overnight availability is required.
• Must stay awake, alert, and responsive throughout the shift.
• Background check is required.
• Experience in concierge/front desk/hospitality or security preferred.
• Basic computer skills and ability to learn property systems.

Responsibilities

• Maintain a secure and attentive lobby presence during the shift.
• Monitor building access, verify guests, and enforce entry protocols.
• Conduct routine property checks per site procedures.
• Answer and route phone calls, assist residents with overnight requests.
• Manage packages, deliveries, and key control as applicable.
• Document incidents and complete shift reports.
• Ensure lobby and front desk are clean and presentable.
• Escalate emergencies or issues to management or authorities.

Skills

Overnight vigilance

Professional communication

Reliability

Independence

Basic computer skills

Attention to security

Job description

# Front Desk Agent (Overnight)Full-time Raleigh, NC $15-$16 Posted September 24, 2026Front Desk Concierge (Overnight) Position Overview Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is responsible for maintaining a...Apply for This PositionFront Desk Concierge (Overnight) Position Overview Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is responsible for maintaining a secure, professional lobby presence while managing front desk operations during overnight hours. Key Responsibilities Maintain a secure and attentive lobby presence throughout the shift Monitor building access, verify guests, and enforce all entry protocols Conduct routine property checks in accordance with site procedures Answer and route phone calls, assist residents with overnight requests Manage packages, deliveries, and key control as applicable Document incidents, unusual activity, and complete accurate shift reports Ensure the front desk and lobby remain clean, organized, and presentable Escalate emergencies or issues to management or appropriate authorities Qualifications Prior concierge, front desk, hospitality, or security experience preferred Strong judgment and ability to remain alert and engaged overnight Professional communication and demeanor Reliable, punctual, and able to work independently Comfortable handling extended quiet periods without loss of focus Basic computer skills and ability to learn property systems Requirements Must be available for overnight shifts Must be able to stay awake, alert, and responsive throughout the shift Must pass a background check Compensation Competitive hourly rate based on experience Equal Opportunity Employer Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.### Job DetailsEmployment Type: Full-timeLocation: Raleigh, NCCompensation: $15-$16Date Posted: September 24, 2026## Apply for Front Desk Agent (Overnight)Interested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.