FRONT DESK CONCIERGE

Starling at Nocatee Independent Living; Ponte Vedra Beach (FL); On-site; USD 21,000 - 23,000; Part time

Job summary

Starling at Nocatee Independent Living is seeking a Part-Time Night Concierge to greet guests, residents and staff, and manage both external and internal calls. This role involves taking messages, providing general information, and keeping front desk areas organized.

Availability includes every Saturday 2pm–8pm, with starting pay at $16 per hour and duties that support a warm, welcoming community environment.

Qualifications

• Greet residents, guests and staff.
• Take and relay messages with details.
• Provide general information about the community.
• Maintain organized front desk area.

Responsibilities

• Carries out telephone answering and reception duties.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors; answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets and tallies meal count sheets for Dining staff.
• Updates the Resident Phone List and Email List, as well as Guest and Sign-In Logs.
• Manages appointments for residents and family members (hair dresser, transportation, etc).
• Maintains and keeps desk and entry area neat and organized.
• Distributes mail to residents, Executive Director and Department Heads.
• Maintains adherence to all company policies and procedures.
• Other duties as assigned.

Skills

Greet guests

Phone calls

Message taking

Customer service

Job description

POSITION SUMMARY

Responsible for greeting guests, residents and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Position: Part‑Time Night Concierge – Independent Living

Schedule: Every Saturday from 2pm-8pm.

Availability for the position: The job will be available December 5th, 2026

Holidays: Availability required

Starting Pay: $16 per hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Email List, as well as Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Heads.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

HB531 | Florida Agency for Health Care Administration