Front Desk Concierge (Part-Time / Weekend)

Stratton Amenities; Silver Spring (MD); Presencial; USD 21.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid time off

Descripción de la vacante

Stratton Amenities is seeking engaging, energetic, and professional individuals to deliver outstanding service for residents and guests in our luxury residential high-rise. The ideal candidate is passionate about hospitality and guest experiences, with excellent communication and problem-solving skills.

The role is part-time with a pay range of $15–$17 per hour and includes benefits such as health, dental, and vision insurance, paid sick leave, and paid time off.

Formación

• Excellent verbal and written communication skills.
• Excellent problem-solving skills.
• Two years of hospitality experience and strong guest service abilities.

Responsabilidades

• Greet and direct residents and visitors with a pleasant attitude
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
• Cultivate and retain cohesive relationships with residents, vendors and contractors
• Accurately log guest packages, ensure timely delivery and perform package inventory audits
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
• Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
• Ability to maintain confidentiality
• Must be able to work flexible schedules including nights, weekends and holidays

Conocimientos

Verbal communication

Written communication

Problem solving

Guest service

Interpersonal skills

Organization

Flexibility

Professional appearance

Descripción del empleo

Silver Springs, United States | Posted on 10/14/2026

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.

Shift: Part Time

Position Requirements

• Excellent verbal and written communication skills
  
• Excellent problem-solving skills
  
• Takes pride and ownership in the position and property
  
• Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
  
• Have at least two year of hospitality experience
  
• Possess amazing interpersonal skills and exceptional guest service abilities
  
• Be organized, proactive, productive and self-motivated showing a positive attitude
  
• Maintain a neat and professionally well-groomed appearance
  
• Think clearly, quickly and efficiently and make concise decisions even under pressure
  

Main Responsibilities

• Greet and direct residents and visitors with a pleasant attitude
  
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
  
• Cultivate and retain cohesive relationships with residents, vendors and contractors
  
• Accurately log guest packages, ensure timely delivery and perform package inventory audits
  
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  
• Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
  
• Ability to maintain confidentiality
  
• Must be able to work flexible schedules including nights, weekends and holidays
  

Experience Requirements:

• Experience in hospitality or upscale customer service or retail
  
• Must have experience delivering exceptional service
  

Pay range: $15–$17 per hour Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.