Front Desk Concierge

Newtown Athletic Club; Newtown Township (Delaware County); On-site; USD 17,000 - 22,000; Part time

Job summary

Newtown Athletic Club in Horsham, PA is seeking a Front Desk Concierge to warmly greet members and guests and grant access to NAC facilities.

The role emphasizes front-door security, guest registration, and assistance with member questions. You will help with towels, sign-in sheets, and daily opening/closing procedures.

Ideal candidates are 18+, friendly, with excellent verbal communication, strong time management, empathy, and a self-motivated attitude.

Qualifications

• Must be 18 years old
• Friendly, welcoming personality required
• Upbeat, positive and optimistic attitude required
• Excellent verbal communication skills are a must
• Outstanding time management and organizational skills for a multi-task, fast-paced environment
• Patient, courteous listener with the ability to show empathy
• Ability to interact professionally with multiple levels of personnel internally and externally
• Highly motivated, self-starting professional
• May sit, stand, stoop, bend and walk frequently during the day
• May stand 4–8 hours per day
• May need to lift up to 25 pounds occasionally
• Visual acuity to see and read fine prints; color vision and focus adjustment
• Must be able to hear normal voice sounds

Responsibilities

• Greet members and guests with upbeat voice and welcoming smile, granting access to NAC facilities
• Provide front-door security and control; activate elevator as needed
• Maintain active membership records and updated photos
• Register all guests into the NAC using proper procedures
• Listen to members questions and concerns and provide accurate responses or guide them in the right direction in person, email or by telephone
• Fold and distribute towels and other materials; coordinate group exercise sign-in sheets and stamping
• Follow opening and closing procedures

Skills

Friendly demeanor

Verbal communication

Time management

Customer service

Empathy

Professional interaction

Self-starter

Age 18+

Mobility compatibility

Job description

• Greet each member and guest with an upbeat voice and welcoming smile while granting access to the NAC facilities
• Provide security and control to the front door of the facility; activate elevator as needed
• Ensure active membership and updated photos
• Register all guests into the NAC using proper registration procedures
• Listen to members questions and concerns and provide accurate responses or guide them in the right direction as needed in person, email or by telephone
• Fold and distribute towels and other materials as needed Coordinate group exercise sign-in sheets and stamping system
• Follow proper opening and closing procedures

Full-Time/Part-Time Part-Time

• Must be 18 years old
• Friendly, welcoming, outgoing personality required
• Upbeat, positive and optimistic attitude required
• Effective verbal communication skills are a must
• Outstanding time management and organizational skills to work in a multi-task, fast-paced environment with general supervision
• Patient, courteous listener with the ability to show empathy required
• Ability to interact professionally with multiple levels of personnel within the organization internally and externally
• Effective verbal communication skills are a must
• Highly motivated, self-starting professional
• May sit, stand, stoop, bend and walk frequently during the day
• May stand four (4) to eight (8) hours per day
• May need to lift up to twenty-five (25) pounds on occasion
• Visual acuity to see and read fine prints
• Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus
• Must be able to hear normal voice sounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

Front Desk Concierge in Horsham, Pennsylvania