Front Desk & Client Services Liaison - Community Impact

Save The Family Foundation of Arizona; Mesa (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Save The Family Foundation of Arizona is seeking a Client Services Liaison to assist the public in obtaining information and applying for programs aimed at providing housing and support services.

The ideal candidate possesses strong customer service skills, a commitment to the organization's mission, and knowledge of community resources in Arizona. English proficiency and a valid driver's license are essential.

This full-time role is critical in fostering connections with families needing assistance.

Qualifications

• Experience providing customer service, ideally in social services.
• Ability to speak, read, and write English proficiently.
• Current Arizona driver's license and clean driving record.

Responsibilities

• Assist the public with program information and applications.
• Manage telephone lines and greet visitors.
• Prepare and submit required reports in a timely manner.

Skills

Customer service experience

Knowledge of community resources in Arizona

Ability to maintain strict confidentiality

Professional demeanor

Organizational skills

Cultural competence

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Save The Family Foundation of Arizona is seeking a Client Services Liaison to assist the public in obtaining information and applying for programs aimed at providing housing and support services.

The ideal candidate possesses strong customer service skills, a commitment to the organization's mission, and knowledge of community resources in Arizona. English proficiency and a valid driver's license are essential.

This full-time role is critical in fostering connections with families needing assistance.