Front Desk & Client Relations Coordinator

Derek Daniel - State Farm Agent; Northport (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Derek Daniel Insurance Agency, Inc is seeking a proactive Receptionist to join our team in a busy office environment. You will welcome customers, route inquiries, and support daily operations to ensure a smooth customer experience.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations while providing excellent service. This entry-level opportunity offers growth within the insurance field and a welcoming team.

Qualifications

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Tools

MS Office

CRM systems

Job description

Derek Daniel Insurance Agency, Inc is seeking a proactive Receptionist to join our team in a busy office environment. You will welcome customers, route inquiries, and support daily operations to ensure a smooth customer experience.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations while providing excellent service. This entry-level opportunity offers growth within the insurance field and a welcoming team.