Front Desk & Client Experience Specialist

Holliday Law Firm; Greenville, Northern (SC, KY); Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Holidays

Job summary

Holliday Ingram in Greenville, SC seeks a friendly receptionist to be the first point of contact for clients and visitors. You will manage calls, digital inquiries, and scheduling while keeping the front office organized and confidential.

The role emphasizes exceptional service, calm under pressure, and teamwork within a relationship-driven firm. Monday–Friday, in-office schedule with standard business hours, and growth opportunities.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to stay calm and professional in busy environments.
• Strong verbal and written communication skills.
• Proactive and observant with attention to detail.

Responsibilities

• Greet clients, agents, and visitors in a warm, professional manner.
• Answer and direct calls and digital inquiries to the right team member.
• Coordinate appointments, meetings, and closings; maintain confidentiality.
• Prepare conference rooms and organize documents for meetings and closings.
• Receive, organize, and distribute mail and packages; manage office deliveries.
• Support office operations and front-desk tasks as assigned.

Skills

Customer service

Professional communication

Multitasking

Attention to detail

Discretion

Education

High school diploma or equivalent

Associates degree or higher (preferred)

Tools

Microsoft Office

Phone/digital communication systems

Job description

Holliday Ingram in Greenville, SC seeks a friendly receptionist to be the first point of contact for clients and visitors. You will manage calls, digital inquiries, and scheduling while keeping the front office organized and confidential.

The role emphasizes exceptional service, calm under pressure, and teamwork within a relationship-driven firm. Monday–Friday, in-office schedule with standard business hours, and growth opportunities.