Front Desk & Client Experience Specialist

Collabour Biz; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading Public Relations company based in Charlotte is seeking a dedicated Receptionist to be the first point of contact for clients and visitors. The role includes managing front desk operations, handling calls, and providing administrative support to teams. Ideal candidates possess excellent communication skills, a customer-oriented mindset, and proficiency in Microsoft Office. If you're friendly, organized, and detail-oriented, this is a perfect opportunity to start your career in Public Relations.

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong interpersonal abilities to interact with clients and staff.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Answer and direct phone calls to appropriate parties.
• Maintain a tidy and presentable reception area.
• Manage incoming and outgoing mail and packages.
• Schedule appointments and maintain calendars.
• Assist with basic administrative tasks such as data entry.

Skills

Excellent verbal and written communication skills

Strong interpersonal abilities

Customer service orientation

Proficiency in Microsoft Office

Multitasking

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Office equipment

Job description

A leading Public Relations company based in Charlotte is seeking a dedicated Receptionist to be the first point of contact for clients and visitors. The role includes managing front desk operations, handling calls, and providing administrative support to teams. Ideal candidates possess excellent communication skills, a customer-oriented mindset, and proficiency in Microsoft Office. If you're friendly, organized, and detail-oriented, this is a perfect opportunity to start your career in Public Relations.