Front Desk & Client Care Specialist

Nicole West - State Farm Agent; Davenport (FL); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Job summary

Nicole West - State Farm Agent in Davenport, FL is seeking a Receptionist - State Farm Agent Team Member to join our team. The role emphasizes greeting customers, managing appointments, and maintaining customer records while delivering exceptional service.

The ideal candidate will be organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Nicole West - State Farm Agent in Davenport, FL is seeking a Receptionist - State Farm Agent Team Member to join our team. The role emphasizes greeting customers, managing appointments, and maintaining customer records while delivering exceptional service.

The ideal candidate will be organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.