Front Desk Clerk/Park Ranger

MHC Property Management, LP; Florida; On-site; USD 21,000 - 28,000; Full time

Job summary

Equity Lifestyle Properties in Florida seeks a Front Desk Clerk/Park Ranger to deliver exceptional guest and resident experiences. The role requires strong customer service, organization, and attention to detail as you assist visitors, process payments, and coordinate with maintenance and management.

You will patrol the property, document findings with photos, and help ensure safety and compliance while maintaining excellent service standards in a resort-like community.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Serve as property liaison, provide guests and residents with information.
• Process payments and deposits.
• Run reports and submit maintenance requests.
• Communicate with Property Manager to address inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts.
• Work a flexible schedule including weekends and holidays.
• Patrol the property for violations and safety concerns.
• Document findings with photos and issue violation notices.
• Maintain violation records and tracking reports.
• Inspect buildings and amenities for upkeep and compliance.
• Report observations and follow up on outstanding issues.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk/Park Ranger in Eustis, Florida.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand residentexperiences.

Your job will include:

• Act as thepropertyliaison and provide guestsand residentswith information,responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with yourPropertyManager and communicate frequently toaddressinquiriesin a timely and professional manner.
• Prioritizecustomersatisfaction, address conflicts and solve problems promptly.
• Must be willing to work a flexible schedule including weekends and holidays.
• Patrol the property to identify violations and safety concerns.
• Document findings with photographs and issue violation notices.
• Maintain violation records and tracking reports.
• Inspect buildings, amenities, and common areas for compliance and upkeep.
• Communicate observations and follow up on outstanding issues/violations.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ yearsof experience in customer servicewithexceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.