Front Desk Clerk/Park Ranger

MHC Property Management; Florida; On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations

Paid holidays and sick time

Job summary

Equity Lifestyle Properties in Eustis, Florida is seeking a Front Desk Clerk/Park Ranger to provide exceptional guest and resident service at our resort communities. You will act as the property liaison, answer questions in person and over the phone, process payments, and help maintain smooth office operations.

The role requires at least a high school diploma and 1+ year of customer service, with strong organization and attention to detail.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Must be willing to work a flexible schedule including weekends and holidays.
• Patrol the property to identify violations and safety concerns.
• Document findings with photographs and issue violation notices.
• Maintain violation records and tracking reports.
• Inspect buildings, amenities, and common areas for compliance and upkeep.
• Communicate observations and follow up on outstanding issues/violations.

Skills

Customer service

Organization

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk/Park Ranger in Eustis, Florida.

What you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Must be willing to work a flexible schedule including weekends and holidays.
• Patrol the property to identify violations and safety concerns.
• Document findings with photographs and issue violation notices.
• Maintain violation records and tracking reports.
• Inspect buildings, amenities, and common areas for compliance and upkeep.
• Communicate observations and follow up on outstanding issues/violations.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.