Front Desk Clerk / Night Auditor

Sequoia National Park, Wuksachi Village and Lodge; California; On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Tuition or professional certification

Weekly pay

Free shift meal daily

Commuter bonus

Employee discounts

Referral bonus

Training and development

Job summary

Delaware North Parks and Resorts is seeking a customer-service focused seasonal Front Desk Clerk and Night Auditor for Wuksachi Lodge in Sequoia National Park, California. The role involves nightly audits, guest check-ins/outs, and handling room charges in a fast-paced environment.

We offer weekly pay, benefits eligibility for full-time staff, and perks such as meal benefits, housing options, commuter bonuses, and employee discounts.

Qualifications

• Must be at least 18 years old.
• Available to work two overnight shifts and three day or evening shifts each week.
• Experience in cash handling.
• Experience in customer service is beneficial.
• Good communication skills with guests and team members.
• Basic math skills and ability to handle money accurately.

Responsibilities

• Run night audit function and reconcile credit card payments; input sales and adjustments.
• Check guests in and out efficiently; manage guest folios and billing explanations.
• Quote room rates and post charges for in-house accounts.
• Complete shift closing and secure cash; follow cash handling policies.
• Maintain front office paperwork and daily figures accuracy.

Skills

Cash handling

Customer service

Communication skills

Basic math

Education

No high school diploma or GED required

Tools

Microsoft Excel

Job description

The opportunity

Delaware North Parks and Resorts is searching for a customer-service focused seasonal Front Desk Clerk and Night Auditor to join our team at Wuksachi Lodge in Sequoia National Park, California. Working in an exciting, fast paced environment, you will never have a dull day at work.

Pay

$17.50 – $17.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal daily
• Commuter bonus – $15/day for commutes 35+ miles one-way, $30/day for 50+ miles one-way
• Employee discounts – 50% off restaurant and pizzeria, 20% off other food and beverage, 40% off retail
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life in Sequoia National Park

Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California’s Sequoia National Park! Each day inspires in special places like this.

• Low-cost shared dormitory housing available for $65/ week, including utilities and wi-fi
• Housing includes free on-site laundry and a communal area for cooking
• Live amongst the giant sequoias
• Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!

What will you do?

• Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
• Review pending advance deposits and charges, check guests in and out of the hotel efficiently
• Quote room rates and room package information, post charges for in-house accounts
• Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
• Check and balance the daily figures, post room and tax charges on guest accounts

More about you

• Must be at least 18 years old
• Available to work two overnight shifts and three day or evening shifts each week
• Previous experience in cash handling
• Previous experience in customer service environment is beneficial
• Good communication skills; ability to communicate with guests and team members
• Basic math skills; ability to accurately handle money and count change
• Experience using Microsoft Excel
• No high school diploma or GED required

Shift details

• Overnight
• Evenings
• Weekends
• 8hr shift
• OT as needed
• Holidays
• Days

Source: Hospitality Online