Front Desk Clerk - Full-Time with Excellent Benefits

Northwest Tri-County Intermediate Unit 5 (IU5); Edinboro (Erie County); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

15 paid holidays per year

PTO: 10 vacation days, 14 sick days, 5

Personal/Emergency days (pro-rated)

Job summary

Northwest Tri-County Intermediate Unit 5 (IU5) seeks a Clerical Support- Front Desk (Full-Time) to assist program staff, manage reception, data entry, and document workflows in Pennsylvania. The role emphasizes friendly communication and reliable administrative support.

The position requires a high school diploma and technology proficiency, with a preferred associate degree and at least two years in a professional office setting. 35-hour workweek; benefits after 30 days.

Qualifications

• High school or GED diploma required.
• Proficient in technology use, including software and web-based applications.

Responsibilities

• Communicate effectively with internal and external stakeholders to deliver high-quality customer service.
• Support data-driven decisions by collecting, monitoring, and reporting on data related to the program area.
• Prepare documents, reports, and forms using word processing, databases, and spreadsheets.
• Maintain program records, calendars, files, and communications to ensure continuity of services.
• Respond to routine information requests from staff and customers via phone, mail, and email.

Skills

Tech proficiency

Education

High school or GED diploma

Associate's degree (preferred)

Job description

Northwest Tri-County Intermediate Unit 5 (IU5) seeks a Clerical Support- Front Desk (Full-Time) to assist program staff, manage reception, data entry, and document workflows in Pennsylvania. The role emphasizes friendly communication and reliable administrative support.

The position requires a high school diploma and technology proficiency, with a preferred associate degree and at least two years in a professional office setting. 35-hour workweek; benefits after 30 days.