Administrative Clerk, Early Intervention

Northwest Tri-County Intermediate Unit 5 (IU5); Edinboro (Erie County); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

15 paid holidays

PTO: 10 Vacation days, 14 Sick days, 5

Health, Dental, Prescription & Vision

Employer-paid Life Insurance after 30d

Job summary

Northwest Tri-County Intermediate Unit 5 (IU5) is seeking a Clerical Support for Early Intervention. The role supports program staff to deliver services and maintains vital records.

The position requires a high school diploma, tech proficiency, and strong communication skills to interact with internal teams and the public. Hours are Monday to Friday, 8:00 AM to 3:30 PM, with a 35-hour work week and a firm pay rate of $17.75 per hour.

Qualifications

• High school or GED diploma.
• Proficient in technology use, including software and web-based applications.
• Associate's degree in a related field is a plus.
• A minimum of two years' successful experience in a professional office setting.

Responsibilities

• Effectively communicate both verbally and in writing with internal and external stakeholders to deliver high-quality customer service.
• Support data-driven decisions by collecting, monitoring, and reporting on data related to the assigned program area, using various software and web-based technologies.
• Proactively provide support to programmatic and administrative staff, assigned projects, and initiatives, according to IU procedures.
• Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, spreadsheet, and file server software systems in accordance with IU procedures.
• Maintain programmatic records to include necessary calendars, manuals, files, deadlines, and communications to ensure continuity of services.
• Respond to routine requests for information from internal staff as well as external customers via the phone, mail, and email.
• Arrange appointments and meetings as appropriate, including travel, facilities, lodging, materials, registrations, and refreshments and follow-up as required.
• Develop and maintain an efficient, comprehensive, and accessible document management system on various projects.
• Assist with conference and workshop support, including enrollments, registration, preparation of handouts, visual aids, and post workshop follow-up.
• Serve in a back-up capacity by cross-training with colleagues in related positions.
• Coverage of reception as needed and conducting fingerprinting services for customers.

Skills

Tech proficiency

Education

High school diploma or GED

Associate's degree (desired)

Job description

Northwest Tri-County Intermediate Unit 5 (IU5) is seeking a Clerical Support for Early Intervention. The role supports program staff to deliver services and maintains vital records.

The position requires a high school diploma, tech proficiency, and strong communication skills to interact with internal teams and the public. Hours are Monday to Friday, 8:00 AM to 3:30 PM, with a 35-hour work week and a firm pay rate of $17.75 per hour.