Front Desk Clerk (FT/PT)

Horizon Outdoor Hospitality; Benzonia (MI); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Free or discounted RV site

Generous yearly PTO

Matching 401K after 6 months

Job summary

Horizon Outdoor Hospitality is seeking a Front Desk Associate for Timberline Campground in Benzonia, Michigan. The ideal candidate is friendly, organized, and dependable, assisting guests with reservations and inquiries. Responsibilities include greeting campers, managing check-ins and check-outs, and ensuring a welcoming atmosphere. Benefits include competitive pay, flexible scheduling, and a friendly team environment. Strong communication and customer service skills are essential for this role.

Qualifications

• Must pass background check.
• Friendly and professional attitude.
• Weekend and holiday availability.

Responsibilities

• Greet and assist campers and guests.
• Handle reservations, check-ins, and check-outs.
• Process payments and maintain reservation records.

Skills

Strong communication skills

Customer service skills

Reliable and able to multitask

Job description

Timberline Campground is a family-friendly campground located near Crystal Lake, Sleeping Bear Dunes, and the Betsie River in beautiful northern Michigan. We’re looking for a dependable, friendly, and organized Front Desk Associate to help create a welcoming experience for our guests throughout the camping season.

Responsibilities

• Greet and assist campers and guests
• Handle reservations, check-ins, and check-outs
• Answer phones and respond to guest questions
• Process payments and maintain reservation records
• Provide information about campground amenities and local attractions
• Assist with camp store and office organization
• Help ensure guests have an enjoyable stay

Qualifications

• Myst pass background check
• Friendly and professional attitude
• Strong communication and customer service skills
• Basic computer and phone skills
• Reliable and able to multitask
• Weekend and holiday availability
• Hospitality, retail, or office experience is a plus, but not required

Benefits

• Competitive pay for all hours worked
• Free or discounted RV site (depending on hours worked)
• Generous yearly PTO
• Career-like benefits (depending on hours worked)
• Matching 401K (after 6 months of employment)
• Flexible full-time or part-time scheduling
• Friendly team atmosphere