Guest Experience Associate — Campground Front Desk

Horizon Outdoor Hospitality; Benzonia (MI); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Free or discounted RV site

Generous yearly PTO

Matching 401K after 6 months

Job summary

Horizon Outdoor Hospitality is seeking a Front Desk Associate for Timberline Campground in Benzonia, Michigan. The ideal candidate is friendly, organized, and dependable, assisting guests with reservations and inquiries. Responsibilities include greeting campers, managing check-ins and check-outs, and ensuring a welcoming atmosphere. Benefits include competitive pay, flexible scheduling, and a friendly team environment. Strong communication and customer service skills are essential for this role.

Qualifications

• Must pass background check.
• Friendly and professional attitude.
• Weekend and holiday availability.

Responsibilities

• Greet and assist campers and guests.
• Handle reservations, check-ins, and check-outs.
• Process payments and maintain reservation records.

Skills

Strong communication skills

Customer service skills

Reliable and able to multitask

Job description

Horizon Outdoor Hospitality is seeking a Front Desk Associate for Timberline Campground in Benzonia, Michigan. The ideal candidate is friendly, organized, and dependable, assisting guests with reservations and inquiries. Responsibilities include greeting campers, managing check-ins and check-outs, and ensuring a welcoming atmosphere. Benefits include competitive pay, flexible scheduling, and a friendly team environment. Strong communication and customer service skills are essential for this role.