Front Desk Clerk- Diabetes Clinic- Full Time

Henry Ford Health System; Novi (MI); On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

Henry Ford Health System in Novi, MI seeks a customer-service oriented administrative clerk to support patients and front-desk operations in a medical setting.

You will greet patients and visitors, check in/out, verify demographics, obtain documentation, schedule appointments, and assist with charges and co-pays, ensuring accuracy and courtesy.

Qualifications

• High School diploma equivalency or 1 year related experience required.
• Medical office experience preferred.

Responsibilities

• Greet patients and visitors, check in/out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify authorizations/precertification; schedule/confirm appointments.
• Enter, review and submit charges for patient procedures; collect co-pays and reconcile daily reports.

Skills

Customer service

Clerical skills

Data entry

Communication

Education

High School diploma or equivalent

1 year healthcare experience

Job description

Location: Novi, MI-also covering Howell, MI

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.


• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.


• Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.


• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.


• Provide general office and clerical support to assigned area.

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required


• Medical office experience preferred

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affinitive Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.