Front Desk Clerk - Cardiology Clinic

Henry Ford Health; Southfield (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

Henry Ford Health is seeking an administrative professional for the Heart Cardiology Consultants Clinic in Southfield, MI. This full-time role is 8am-5pm with no weekends, supporting patients and staff in a busy medical office.

You will greet patients, verify demographics, manage insurance authorizations, schedule appointments, and handle billing tasks including charges and co-pays, while providing general clerical support across the clinic.

Qualifications

• High school diploma or equivalent required; 1 year of related experience ok.
• Epic EHR experience preferred but not required.
• Strong attention to detail and accuracy in records.

Responsibilities

• Greet patients and visitors; check in/out and collect required documentation.
• Verify and enter demographic information for patients.
• Obtain and verify insurance authorizations and precertifications.
• Schedule, confirm, and release medical appointments as needed.
• Enter, review, and submit charges; collect co-pays and reconcile daily reports.

Skills

Customer service

Administrative support

Data entry

Communication

Education

High School diploma or equivalent

Tools

Epic EHR

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

Heart Cardiology Consultants Clinic in Southfield, MI

Full time, 8am-5pm, no weekends

Responsibilities

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Epic EHR experience preferred