Front Desk Clerk

Nova Guides; Red Cliff (CO); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or professional certification

Job summary

Nova Guides in Red Cliff, Colorado, is seeking a part-time Front Desk Clerk who is friendly, outgoing, and customer-service oriented to greet guests, register them, and coordinate with housekeeping as needed.

You will handle cash and credit card transactions, balance daily figures, resolve small issues, and post room charges, taxes, and other fees. A 18+ requirement and strong communication are essential, with benefits including health insurance, 401(k), and paid time off.

Qualifications

• Customer-service experience is beneficial.
• Must be at least 18 years old.
• Ability to multitask and stay professional under pressure from guests and supervisors.

Responsibilities

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
• Manage cash and credit card transactions while keeping accurate paperwork.
• Resolve small guest issues immediately, delivering items to guests as needed.
• Monitor and balance the daily figures, post room and tax charges on guest accounts.

Skills

Customer service

Interpersonal communication

Cash handling

Multitasking

Job description

The opportunity

Delaware North Parks and Resorts is hiring a part‑time Front Desk Clerk to join our team at Nova Guides in Red Cliff, Colorado. As a Front Desk Clerk, you must be friendly, outgoing, and customer‑service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay

$17.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Join our tight‑knit team working together in the beautiful setting of Camp Hale, Colorado. With easy access to world‑class skiing and snowboarding at Vail and Beaver Creek resorts, plus plenty of summer outdoor activities like hiking and fly fishing, there’s lots to keep you busy before, during, and after work!

• Health, dental, and vision insurance*
• 401(k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free activity rentals year‑round
• Free Vail pass recreation area season pass
• Free shift meal with full‑day guided tour
• Employee discounts, including 50% off on‑site restaurant, 20% off gift shop, and grocery purchases
• Friends and family discounts on Explorer Cabins
• Monthly team member appreciation events
• Reimbursement of guide pack supplies
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full‑time, year‑round team members

What will you do?

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

More about you

• Must be at least 18 years old
• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

Physical requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

• Days
• Holidays
• Weekends
• 8hr shift