Front Desk Clerk

Equity LifeStyle Properties; Okeechobee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties is looking for a Front Desk Clerk in Okeechobee, FL to be the friendly first contact for guests and visitors. You will provide professional service, manage inquiries, and help ensure smooth daily operations.

Responsibilities include welcoming guests, handling payments, preparing reports, and coordinating with the Property Manager. The role requires strong communication, organizational skills, and a customer-focused mindset in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience.
• Exceptional customer service and communication skills.
• Strong organizational skills and detail orientation.
• Proficiency with computers and the ability to learn new software quickly.
• Ability to multitask and work well in a fast-paced environment.
• Positive attitude, professional appearance and service mindset.

Responsibilities

• Serve as the property liaison, welcoming guests and providing information in person and over the phone.
• Respond promptly and professionally to inquiries, requests, and concerns.
• Process payments, deposits, and other financial transactions accurately.
• Prepare reports and submit maintenance requests to support daily operations.
• Coordinate with the Property Manager to address issues and follow up on guest needs.
• Resolve conflicts professionally while maintaining high customer satisfaction.
• Maintain organized records and uphold company standards and procedures.

Skills

Customer service

Communication

Organizational skills

Computer literacy

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Property management software

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Okeechobee, Florida.

What You'll Do

As a Front Desk Clerk, you will play a key role in creating exceptional experiences for our guests and visitors. You will serve as the first point of contact, providing friendly, professional service while ensuring smooth daily office operations.

Key Responsibilities

• Serve as the property liaison, welcoming guests and visitors and providing information and assistance in person and over the phone.
• Respond promptly and professionally to inquiries, requests, and concerns.
• Process payments, deposits, and other financial transactions accurately.
• Prepare reports and submit maintenance requests to support efficient office operations.
• Partner closely with the Property Manager to address issues and ensure timely follow-up on visitors and guest needs.
• Resolve conflicts and concerns in a professional manner while maintaining a high level of customer satisfaction.
• Maintain organized records and uphold company standards and procedures.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience.
• Exceptional customer service and communication skills.
• Strong organizational skills with excellent attention to detail.
• Proficiency with computers and the ability to quickly learn new software systems.
• Ability to multitask and work effectively in a fast-paced environment.
• Positive attitude, professional appearance, and commitment to delivering outstanding service.

Why Join Us?

You’ll be part of a team dedicated to creating memorable experiences for guests and visitors while contributing to the success of a welcoming and professional community environment. In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans,
• a generous 401(k) employer match,
• paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.