Front Desk Clerk

Equitylifestyle; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401(k) match

Paid vacations

Paid holidays

Paid sick time

Job summary

Equity Lifestyle Properties (ELS) in Eustis, Florida, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences. You will act as the primary contact, handle payments, run reports, and coordinate with the Property Manager to resolve inquiries efficiently.

The role requires 1+ years in customer service, strong organizational skills, and computer literacy. A flexible schedule including weekends and holidays is required. Comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Assist with community violations.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Must be able to work a flexible scheduling including weekends and holidays.

Skills

Customer service

Communication

Organization

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Eustis, Florida.

What you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Assist with community violations.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Must be able to work a flexible scheduling including weekends and holidays.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.