Front Desk Clerk

Equity LifeStyle Properties, Inc.; Chocowinity (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) employer match

Paid vacations

Paid holidays

Paid sick time

Job summary

Equity LifeStyle Properties, Inc. is seeking a Maintenance - Level I in Chocowinity, North Carolina, offering a culture of recognition and excellence. The role involves providing exceptional customer service, processing payments, and managing transactions.

Candidates must have a high school diploma, 1+ years of customer service experience, and strong organizational skills. A comprehensive benefits package is offered, including medical, dental, and a generous 401(k) match.

Qualifications

• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information.
• Process payments and deposits.
• Run reports and submit maintenance request forms.
• Partner with Property Manager to address inquiries.
• Prioritize customer satisfaction and solve problems promptly.

Skills

Customer service skills

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and a reputation for excellence, ELS is the ideal organization to develop a long and successful career. ELS is hiring for the position of Maintenance - Level I in Chocowinity, North Carolina.

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Make reservations in our reservation system.
• Conduct transactions in the store point‑of‑sale system.
• Clean and stock the store.
• Clean restrooms in the store.
• Scoop ice cream.
• Perform other duties as directed by Property Manager.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.