Front Desk Clerk

Equity LifeStyle Properties; Chocowinity (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties is seeking a Maintenance - Level I in Chocowinity, North Carolina. The role focuses on delivering exceptional guest and resident experiences, acting as a property liaison, handling payments, reports, and maintenance requests, and collaborating with the Property Manager to address inquiries in a timely and professional manner.

Ideal candidates will have a high school diploma or equivalent, 1+ year of customer service experience, strong organizational skills, and

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as property liaison, providing guests and residents with information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to keep the office efficient.
• Coordinate with Property Manager and address inquiries promptly and professionally.
• Prioritize customer satisfaction and resolve conflicts quickly.
• Make reservations in the reservation system.
• Handle store POS transactions.
• Clean and stock the store and maintain restrooms.
• Scoop ice cream.
• Perform other duties as directed by Property Manager.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Tools

POS system

Reservation system

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Maintenance - Level I in Chocowinity, North Carolina.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand residentexperiences.

Your job will include:

• Act as thepropertyliaison and provide guestsand residentswith information,responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with yourPropertyManager and communicate frequently toaddressinquiriesin a timely and professional manner.
• Prioritizecustomersatisfaction, address conflicts and solve problems promptly.
• Make reservations in our reservation system.
• Conduct transactions in the store point of sale system.
• Clean & stock the store.
• Clean Restrooms in the store.
• Scoop Ice Cream
• Perform other duties as directed by Property Manager.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ yearsof experience in customer servicewithexceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.