Front Desk & Care Coordination Specialist

Rincon Family Services; Chicago (IL); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Life insurance

Short- and Long-Term Disability Insurance

403(b) Retirement Plan

Generous PTO

Professional Development Opportunities

Job summary

Rincon Family Services is seeking a full-time Care Representative in Chicago, IL. The role involves direct client engagement, administrative support, and collaboration within a multi-disciplinary team. Key qualifications include a High School Diploma, strong interpersonal skills, and proficiency in MS Office. This position offers a competitive hourly rate with benefits like health, dental, vision insurance, and generous PTO. Bilingual skills (English/Spanish) are preferred. Flexible schedule with evening and weekend commitments may be required.

Qualifications

• Demonstration of skills in MS Office and ability to handle confidential information.
• Strong understanding of technology systems.
• Detail-oriented with good error-checking skills.

Responsibilities

• Welcome and greet clients and provide guidance.
• Answer, transfer, and take messages from incoming calls.
• Maintain and file program records as required.

Skills

Excellent interpersonal skills (verbal, written)

Highly organized and detail oriented

Ability to engage in many projects at once

Fast, accurate documentation skills

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint, Access, Outlook)

Job description

Rincon Family Services is seeking a full-time Care Representative in Chicago, IL. The role involves direct client engagement, administrative support, and collaboration within a multi-disciplinary team. Key qualifications include a High School Diploma, strong interpersonal skills, and proficiency in MS Office. This position offers a competitive hourly rate with benefits like health, dental, vision insurance, and generous PTO. Bilingual skills (English/Spanish) are preferred. Flexible schedule with evening and weekend commitments may be required.