Front Desk & Billing Admin Specialist

Orange County Government; Hillsborough (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Orange County Government in Hillsborough, NC, seeks a front desk administrative assistant to perform essential clerical tasks, review Patient Care reports for billing eligibility, and manage confidential HIPAA information.

The role supports 151 permanent positions, operating under the Division Chief of Business Services with established policies and procedures, while delivering strong customer service and meticulous records management.

Qualifications

• High School or GED and three (3) years of experience in an office setting performing basic administrative functions, providing excellent customer service, working with confidential information and using a multi-line phone system.
• Vocational training in business office technology and one (1) year of experience in an office setting performing basic administrative functions, providing excellent customer service, working with confidential information and using a multi-line phone system.

Responsibilities

• Front desk functions and clerical support across 151 permanent positions.
• Complete pre-billing reviews of all Patient Care reports to determine billing eligibility.
• Coordinate the release and filing of confidential HIPAA protected information.
• Provide general clerical functions under supervision and within applicable rules and procedures.

Skills

Customer service

Communication

Records management

Phone system operation

Education

High School diploma or GED

Vocational training in business office technology

Tools

Multi-line phone system

Job description

Orange County Government in Hillsborough, NC, seeks a front desk administrative assistant to perform essential clerical tasks, review Patient Care reports for billing eligibility, and manage confidential HIPAA information.

The role supports 151 permanent positions, operating under the Division Chief of Business Services with established policies and procedures, while delivering strong customer service and meticulous records management.