Administrative Support I*-Emergency Services Internal posting for permanent OC employees

Orange County Government; Hillsborough (NC); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Orange County Government in Hillsborough, NC, seeks a front desk administrative assistant to perform essential clerical tasks, review Patient Care reports for billing eligibility, and manage confidential HIPAA information.

The role supports 151 permanent positions, operating under the Division Chief of Business Services with established policies and procedures, while delivering strong customer service and meticulous records management.

Qualifikationen

• High School or GED and three (3) years of experience in an office setting performing basic administrative functions, providing excellent customer service, working with confidential information and using a multi-line phone system.
• Vocational training in business office technology and one (1) year of experience in an office setting performing basic administrative functions, providing excellent customer service, working with confidential information and using a multi-line phone system.

Aufgaben

• Front desk functions and clerical support across 151 permanent positions.
• Complete pre-billing reviews of all Patient Care reports to determine billing eligibility.
• Coordinate the release and filing of confidential HIPAA protected information.
• Provide general clerical functions under supervision and within applicable rules and procedures.

Kenntnisse

Customer service

Communication

Records management

Phone system operation

Ausbildung

High School diploma or GED

Vocational training in business office technology

Tools

Multi-line phone system

Jobbeschreibung

The work is primarily responsible for providing front desk functions, completing pre-billing reviews of all Patient Care reports to determine billing eligibility, coordinating the release and filing of confidential HIPAA protected information, and providing general clerical functions for 151 permanent positions.

Work is performed under the general supervision of the Division Chief of Business Services with limited leeway to exercise independent judgement utilizing a framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding customer needs and requests and conducting project assignments. Supervision is not a responsibility of this class. Does related work as required.

Background and Check required.

NOTE: The hiring range is on this posting NOT on the job specification

Minimum Acceptable Training and Experience:

• High School or GED and three (3) years of experience in an office setting performing basic administrative functions, providing excellent customer service, working with confidential information and using a multi-line phone system;
• Vocational training in business office technology and one (1) year of experience in an office setting performing basic administrative functions, providing excellent customer service, working with confidential information and using a multi-line phone system.

Special Requirements

• The possession of or the ability to obtain a driver's license valid in the State of North Carolina.
• In accordance with Section 28 of the Orange County Code of Ordinances, and/or relevant State and Federal statutes, candidates for employment may be required to undergo fingerprinting and a criminal history background check based on the job responsibilities of the position. A fingerprinting check is conducted by the State Bureau of Investigation (SBI), and a criminal history background check is conducted by an authorized Federal or State regulatory agency to determine eligibility for appointment. Employment is contingent upon successful clearance through these checks, which are mandated for certain roles depending on the nature of the job and applicable laws.
• Further, all offers of employment are contingent upon the satisfactory verification of your eligibility for employment, successful completion of the required pre-employment testing and/or screening, including drug testing when required and the submission and approval of all new hire documentation completion of your new hire paperwork.
• All offers of employment are conditional upon successful clearance of an SBI background check. Employment cannot commence until the employee has been cleared.

Must have excellent communication skills, both written and verbal.

Must be organized and have good records management skills.

Orange County is an Affirmitive Action/Equal Opportunity Employer