Remote Camp Accommodations Specialist - Pogo Mine

UNAVAILABLE; Fairbanks (AK); Remote; USD 40,000 - 60,000; Full time

Job summary

The Remote Camp Accommodations Specialist will handle a range of administrative duties to manage billeting and travel for individuals in a remote camp setting, while also providing front desk support for residents and visitors. This role requires strong scheduling, data entry, and communication skills with emphasis on confidentiality and safety.

Ability to coordinate payroll and accounts payable tasks as needed in a high-volume, dormitory-style environment near Fairbanks, AK, with day or night

Qualifications

• High school diploma or equivalent.
• At least five years of directly related office/travel coordination experience.
• Excellent customer service skills.
• Ability to operate in a climate of confidentiality requiring professionalism and discretion.
• Ability to operate general office equipment, PC’s and type at least 45 words per minute.
• Must be able to work either day or night shift.
• Must pass pre-employment checks including background, drug test, physical and fit for duty assessment and hearing test.
• Must be able to live in dormitory-style settings at remote camp.
• Must meet safety guidelines and understand English.

Responsibilities

• Perform day-to-day billeting and travel coordination for 600+ beds in a remote setting.
• Provide front desk support for camp residents and visitors (Safety Orientation, room keys).
• Monitor camp alarms and contact the appropriate response team.
• Prepare and submit billeting documentation and various reports to maintain workflow.
• Efficiently manage travel arrangements for 400–500 employees and others as needed.
• Demonstrate proficiency with complex scheduling and rotating shifts.
• Maintain a large number of public contacts with minimal supervision.
• Communicate professionally with management, contractors and residents.
• Utilize complex software applications with high attention to detail to ensure accurate records.
• Research and troubleshoot software issues with managers.
• Maintain tracking spreadsheets with accurate data entry.
• Assist with payroll, accounts payable and other tasks as assigned.
• No supervisory responsibilities.
• Other duties to support department success.

Skills

Office coordination

Customer service

Confidentiality

Typing 45 wpm

English proficiency

Safety awareness

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

The Remote Camp Accommodations Specialist provides a variety of administrative duties needed to manage billeting and travel for individuals from various companies, organizations, and/or departments and to provide support at the front desk for camp residents.

Responsibilities

• Perform day-to day services/tasks needed for billeting and travel coordination for up to 600+ beds in a remote setting.
• Provide front desk support to assist visitors and new camp residents with Camp Safety Orientation, room keys, etc.
• Monitor various camp alarms and contact appropriate response team in a timely manner.
• Prepare and submit routine billeting documentation, general correspondence, and various other reports in order to maintain billeting office workflow.
• Efficiently and accurately manage travel arrangements for approximately 400 to 500 employees and others as needed.
• Demonstrate exceptional proficiency with complex scheduling and rotational shifts.
• Manage a large number of public contacts each day with little or no supervision.
• Communicate effectively and professionally with senior management, contractors, clients, residents and other employees.
• Accurately utilize complex software applications with high attention to detail to ensure correct information is documented.
• Understand, evaluate, and communicate software issues with managers or others.
• Perform necessary research for troubleshooting, tracking and resolving issues.
• Maintain various tracking spreadsheets through accurate and timely data entry.
• Assist with payroll, accounts payable and other business-related tasks as assigned.
• This position has no supervisory responsibilities.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• High school diploma or equivalent.
• At least five (5) years of directly related office/travel coordination experience.
• Excellent customer service skills.
• Ability to operate in a climate of confidentiality requiring professionalism and discretion.
• Ability to effectively operate general office equipment, PC’s and type at least 45 words per minute.
• Ability to work either day or night shift.
• Must have intermediate experience working with Microsoft Word and Excel.
• Reliable and dependable attendance in a remote setting.
• Must pass all pre-employment contract requirements which may include but are not limited to: criminal background check, drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
• Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
• Contract requires employees to read, write, speak and understand English.

CANDIDATES RESIDING OUTSIDE FAIRBANKS, AK AREA

Candidates residing in Alaska & the Lower 48 for any contract: For the purposes of pre-employment testing, Fairbanks, AK will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate’s place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre-employment tasks that need to be completed in Fairbanks, AK. This includes, but is not limited to, any safety training requirements, required pre-employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).

Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate’s area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.

Flights to Remote Locations: All employees are responsible for all expenses related to reporting to point of hire (Fairbanks, AK) for scheduled trips paid for by the company for remote locations.

Working Conditions and Physical Requirements

Weather: Indoors/Outdoors – Frequently exposed to arctic conditions.

Noise level: The noise level in the work environment is moderate to loud.

Description of environment: Remote camp setting.

Physical requirements: Fit For Duty test

• Lift: Lift 25 lbs. from floor to knuckle x 2
• Lift: Lift 25 lbs. from floor to waist x 2
• Carry: Carry 25 lbs. with two hands for a minimum distance of 50 feet x 2
• Squat Test: Functionally squat x 5, self-paced but continuous.
• Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 5 for each knee, self-paced but continuous.
• Stairs: Climb up and down 12 steps x 4 for a total of 48 steps, self-paced.
• Stairs & Carry: Climb up and down 12 steps x 2 for a total of 24 steps while carrying 25 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
• Allow a 30 second rest period after climbing up and down 12 steps while carrying.

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.