Remote Billeting Coordinator ( Seasonal / Rotational) - Kuparuk - CP

Nana Management Services, LLC; Alaska; Remote; USD 52,000 - 72,000; Full time

Job summary

Nana Management Services, LLC seeks a Remote Billeting Coordinator to manage billeting and travel for guests and staff at the Kuparuk oil field. The role supports camp residents and performs front desk duties, safety orientations, and general inquiries.

The position operates on a two weeks on/ two weeks off rotation, requires strong data management, confidentiality, and the ability to live in a remote camp environment. Office software skills are essential.

Qualifications

• Minimum five years of billeting experience.
• Excellent customer service skills and confidentiality.
• Ability to operate standard office equipment and type 45 wpm.
• Proficiency with Word and Excel at intermediate level.

Responsibilities

• Perform daily billeting and travel coordination for large-scale camp operations.
• Provide front desk support and safety orientations for residents and visitors.
• Monitor camp alarm systems and notify response teams as required.
• Prepare and submit billeting documents, reports, and correspondence.
• Coordinate employee and contractor travel with high accuracy.
• Manage complex schedules, rotations, and shift assignments.
• Handle high volumes of daily interactions with staff and contractors.

Skills

Billeting experience

Customer service

Discretion / confidentiality

Typing speed 45 wpm

Office equipment operation

Valid driver’s license

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

The Remote Billeting Coordinator provides a variety of administrative duties needed to manage billeting and travel for individuals from various companies, organizations, and/or departments and to provide support at the front desk for camp residents on the North Slope.

This position follows a two (2) weeks on, two (2) weeks off rotational schedule and is based at the Kuparuk oil field.

Responsibilities

• Perform daily billeting and travel coordination activities in support of large-scale camp operations within a remote environment.
• Provide front desk support, assisting visitors and new camp residents with camp safety orientations, room assignments, key distribution, and general inquiries.
• Monitor multiple camp alarm systems and promptly notify the appropriate response teams as required.
• Prepare and submit routine billeting documentation, correspondence, and operational reports to support efficient office workflow and recordkeeping.
• Coordinate employee and contractor travel arrangements with a high degree of accuracy and efficiency.
• Demonstrate advanced proficiency in managing complex schedules, workforce rotations, and shift assignments.
• Independently manage a high volume of daily interactions with employees, contractors, residents, and external stakeholders.
• Coordinate office space assignments and facilitate workplace arrangements across multiple departments and locations.
• Communicate professionally and effectively with senior leadership, clients, contractors, residents, and employees at all organizational levels.
• Utilize software systems with exceptional attention to detail to ensure accurate data entry, documentation, and record maintenance.
• Maintain tracking spreadsheets and databases through timely, accurate, and organized data management practices.
• Support payroll processing, accounts payable functions, and other administrative and business operations as assigned.
• This position has no supervisory responsibilities.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• High school diploma or equivalent.
• Minimum five (5) years of directly related billeting experience.
• Valid driver’s license and acceptable driving record for the past three (3) years to be eligible under company vehicle insurance policy.
• Excellent customer service skills.
• Ability to operate in a climate of confidentiality requiring professionalism and discretion.
• Ability to effectively operate general office equipment, PC’s and type at least 45 words per minute.
• Must have intermediate experience working with Microsoft Word and Excel.
• Reliable and dependable attendance in a remote setting.
• Must successfully complete all pre-employment requirements, which may include a criminal background check, drug screening, physical examination, fit-for-duty assessment, and hearing test. Applicants who do not reside near an approved testing facility are responsible for travel expenses to the nearest testing location.
• Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
• Contract requires employees to read, write, speak and understand English.

Working Conditions and Physical Requirements

Weather: Indoors/Outdoors – Frequently exposed to arctic conditions.

Noise level: The noise level in the work environment is moderate to loud.

Description of environment: Remote camp setting.

Physical requirements: Must constantly be able to sit, stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. The employee must regularly lift and/or move up to 20 lbs.

Physical requirements: Fit For Duty Test:

• Lift: Lift 20 lbs. from floor to knuckle x 2,
• Lift: Lift 20 lbs. from floor to waist x 2,
• Carry: Carry 20 lbs. with two hands for a minimum distance of 20 feet, self-paced but continuous,
• Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 3 for each knee, self-paced but continuous,
• Stand from Supine Position Test: From a supine, recumbent position, while wearing arctic gear, test recipient must be able to stand without assistance x 3, self-paced (this task must be accomplished safely without significant loss of balance or falling and without assistance). Allow one re-test when there is a loss of balance considered unsafe or a fall.
• Stoop & Twist:Perform alternate cross over toe touches x 5 each side, self-paced but continuous,
• Walk: Walk on a treadmill at 3 MPH for 10 minutes with good balance
• Stairs:Climb up and down 10 steps x 2 for a total of 20 steps, self-paced.

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.