Room Attendant - Williamsburg Inn

Colonial Williamsburg Foundation; Williamsburg (VA); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Room Attendant to join their team at a prestigious inn. This role is essential for maintaining the high standards of cleanliness and guest satisfaction that the inn is known for. As a Room Attendant, you will be responsible for cleaning and preparing guest rooms, ensuring that every detail meets the quality expectations. Ideal candidates will possess strong housekeeping skills, a positive attitude, and the ability to work in a fast-paced environment. If you are passionate about hospitality and enjoy working with people, this opportunity is perfect for you!

Benefits

Employee Discounts

Flexible Scheduling

Health Insurance

Retirement Plan

Qualifications

• Six months to one-year hotel housekeeping related experience.
• Proficient in English and able to follow instructions.

Responsibilities

• Clean and prepare guest rooms according to FORBES standards.
• Replenish supplies and ensure guest satisfaction.

Skills

Housekeeping

Customer Service

Attention to Detail

Physical Stamina

Education

High School Diploma

Tools

Vacuum Cleaner

Job description

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The Room Attendant will clean and prepare guest rooms according to the quality FORBES standards.

Essential Duties:

• Clean and prepare guest rooms according to the quality FORBES standards;
• Change bedding and make beds as directed;
• Clean floors and walls by sweeping, mopping, scrubbing, vacuuming;
• Vacuum rooms and hallways; keep public area around cart clean;
• Clean and polish furniture and fixtures;
• Clean windows, glass partitions, and mirrors using appropriate cleaners;
• Move and rearrange some furniture, as needed; turn mattresses;
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items;
• Gather and empty trash;
• Deliver any items requested by guests to rooms; make sure guests have all amenities;
• Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed;
• Follow safety and security procedures;
• Notify supervisor of the need for any major repairs to rooms/furnishings; report damage, theft or found articles;
• Perform other duties, as required.

Requirements:

• Six months to one-year hotel housekeeping related experience.
• Must be available to work all shifts including days, nights, weekends, and holidays.
• Physical requirements include, but are not limited to:
• Performing heavy cleaning; high and low dusting.
• Transporting objects weighing up to 60 pounds.
• A great amount of walking in all types of weather.
• Lifting, standing and bending up to 8+ hours daily.
• Ability to:
• Deal with the public and co-workers with tact and courtesy.
• Use a vacuum cleaner.
• Comprehend oral and written instructions.
• Must be proficient in English.
• Willingness and ability to adhere to applicable grooming and appearance standards.

Expectations:

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time.
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.

The Williamsburg Inn:

The Inn was built in 1937 by John D. Rockefeller, Jr., who envisioned an exquisite lodging and dining experience for visitors to his extensive restoration of Virginia's colonial capital. A member of Preferred Hotels and Resorts Worldwide and a National Trust for Historic Preservation Historic Hotel of America, the Four Star, Five Diamond Williamsburg Inn is listed on the National Register of Historic Places. The Inn has been listed among Travel and Leisure Magazine's Top 100 Hotels in the World and Conde Nast Traveler Magazine's Top 100 Hotels in the world.

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.