Front Desk Attendant - Starting at $14/Hour

Microtel by Wyndham - Nephi; Nephi (UT); Sur place; USD 19 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Competitive wages

PTO

Free hotel stay

Referral bonus

Medical insurance

401k match

On-demand pay

Employee discounts

Profit sharing

Semi-annual incentives

Résumé du poste

Microtel Inn & Suites by Wyndham Nephi is hiring for a part-time Front Desk role in Nephi, UT. The 32-hour schedule includes Wed, Thu, Sat and Sun with a starting wage of $14.00 per hour, plus potential raises based on performance.

You will manage reservations, handle payments, and coordinate with hotel departments to ensure superior guest service. We offer competitive wages, PTO, a complimentary hotel stay on work anniversary, a referral bonus program, comprehensive benefits, a 401k with

Qualifications

• Proactive customer service
• Responsible, teachable, and reliable
• Strong verbal & non-verbal communication skills, in person and over the phone
• Organized & high attention to detail
• Competent computer & software abilities
• Abide by hotel brand standards for level of service
• Identify & overcome guest issues quickly and attentively

Responsabilités

• Manage guest reservations i.e. check-ins, check-outs, and complete reservations online & over the phone
• Processing credit card & cash transactions
• Coordinate with hotel departments to provide superior service
• Daily Activity Reports and deposit drops
• Maintain Front Desk and Hotel Lobby clean and organized; weekly deep cleaning
• Do property & pool checks; occasional package shipment or receiving
• Manage incoming guest calls and reservations; drive sales for new reservations
• Know property details: room types, amenities, breakfast, etc.
• Be approachable and hospitable with guests in person and by phone
• Follow Company Handbook policies; assist with flexible hours as needed

Connaissances

Proactive customer service

Reliable and teachable

Strong communication

Attention to detail

Computer skills

Brand standards

Guest issue resolution

Description du poste

Description

Microtel Inn & Suites by Wyndham Nephi

Starting at $14.00/hr+ (Depending on Experience), Raises & Commission based on performance

Employment: Part- time

Hours: 32-hour schedule; days: Wed, Th, Sat & Sun

What will YOU get from US?

• Extremely competitive wages
• Opportunities to grow within the company
• Paid Time Off (PTO)
• Complimentary Hotel Stay once a year on work anniversary.
• Employment Referral bonus (up to $400 per person you refer)
• Benefits including Medical, Telehealth, Dental, Vision, Life Insurance
• 401k Retirement with Employer match of 50% (max $1200 per year)
• On-Demand Payment provides you access to a portion of your earned wages prior to payday
• Employee Discounts in our hotels
• Company Profit Sharing
• Semi-annual cash incentives

What do we need from you?

• Proactive customer service
• Responsible, teachable, and reliable
• Strong verbal & non-verbal communication skills, in person and over the phone
• Organized & high attention to detail
• Competent computer & software abilities
• Abide by hotel brand standards for level of service
• Identify & overcome guest issues quickly and attentively

Requirements

Key Responsibilities:

• Manage guest reservations i.e. check-ins, check-outs, and complete reservations online & over the phone
• Processing credit card & cash transactions
• Effectively coordinate with all other hotel departments to provide Superior Service
• Daily Activity Reports and deposit drops
• Maintaining Front Desk and Hotel Lobby clean and organized. Weekly deep cleaning assigned
• Doing property & pool checks
• Occasional package shipment or receiving
• Manage incoming guest calls and reservations
• Sales skills for new reservations including rates and availability
• Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.
• Approachable, hospitable demeanor when interacting with guests in person and over the phone
• Abide by company policies and ensure guest security by following procedures as set forth in Company Handbook
• Being able and willing to perform other tasks that may be asked by management including flexible work hours