Front Desk Attendant

University Of Portland

Portland (OR)

On-site

USD 2,066,000 - 2,755,000

Part time

14 days+

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Job summary

University of Portland is seeking Front Desk Attendants for the Beauchamp Recreation & Wellness Center to provide a welcoming environment and assist with check-in, registrations, and sales. The role includes enforcing facility policies, assisting with inquiries, and supporting safety during emergencies.

Ideal candidates will demonstrate strong communication, teamwork, and the ability to balance multiple tasks.

Qualifications

Availability during academic year when facility is open.
Excellent communication and interpersonal skills.
Ability to discuss policies and behavior with patrons confidently.
Proficiency with Microsoft Office and related programs.
Ability to work well in a team environment.
Current CPR & AED Certification (can be obtained shortly after starting).
Willingness to work mornings, evenings, weekends, and school breaks.

Responsibilities

Create a welcoming environment for patrons and co-workers.
Oversee patron check-in, equipment inventory, class registration, membership and locker sales.
Provide information and deliver excellent customer service; enforce policies and procedures.
Respond to injuries and emergencies and provide guidance as needed.
Clean and sanitize equipment and touch points.
Communicate with supervisors and co-workers promptly and professionally.
Attend mandatory trainings and staff meetings.
Support other duties as assigned.

Skills

Customer service

Communication

Policy enforcement

MS Office

Teamwork

CPR & AED Certification

Job description

Front Desk Attendants ensure a safe and friendly environment while monitoring check-in and facility operations, and enforcing policies in the Beauchamp Recreation & Wellness Center. Front Desk attendants report to Front Desk Student Coordinators and the Fitness & Operations Program Manager, within Recreational Services. Availability of applicants during operational hours is a hiring consideration.

Currently hiring for the 2026-27 academic year

Core Duties

Create a welcoming and friendly environment for patrons and co-workers.
Oversee patron check-in, equipment inventory, class registration, membership and locker sales
Provide information and excellent customer service to patrons, enforce policies and procedures, address issues with facility users
Respond to injuries and emergencies within facility and provide guidance to others as needed
Clean and sanitize equipment and touch points within the facility
Communicate with supervisors and co-workers in a prompt and professional manner
Attend mandatory trainings and staff meetings
Other relevant duties as assigned

Minimum Qualifications

Availability during academic year during hours facility is open.
Excellent communication and interpersonal skills
Confidence to speak with patrons regarding policy and behavior
Comfort using Microsoft Office and other programs
Ability to work well in and contribute to a team environment
Current CPR & AED Certification. This may be obtained within a short time after starting.
Ability to balance multiple tasks and give priority to most important/time-sensitive tasks

Preferred Qualifications

First-year students with excellent character and experience are encouraged to apply
Experience working in active, customer oriented environment, or experience in public service/volunteer positions with successful frequent interpersonal interaction
Willingness to work early mornings, evenings, weekends, and school breaks.
Federal Work-Study in Financial Aid package

Physical Requirements

Ability to lift and move weights at least 50 lbs.

Posting Number

Posting Number SE1089-2023

Number of Vacancies

Number of Vacancies 7-10

Estimated Start Date 08/23/2026

Open Date

Open Date 08/05/2026

Close Date

Close Date 08/29/2026

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Why are you interested in becoming part of the BRWC front desk staff?
(Open Ended Question)
* Are you eligible for Work Study?
- Yes
- No
* This is a highly competitive job. Describe what traits and previous experience make you an excellent candidate for this position.
(Open Ended Question)
* What do diversity and inclusion mean to you and how can you help make Beauchamp a diverse and an inclusive place?
(Open Ended Question)
* Please describe your previous experience working in a customer service environment.
(Open Ended Question)
* Provide examples of how you handled difficult situations with those you have worked with.
(Open Ended Question)

(Open Ended Question)

* Please outline your expected availability once school starts on each day of the week, including the weekend, from 7:00 am- 11:00 pm.
(Open Ended Question)

Required Documents