Front Desk Attendant

Western Racquet & Fitness Club; Green Bay (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free gym membership

Professional development opportunities

Supportive work environment

Job summary

Western Racquet & Fitness Club is hiring a Front Desk Attendant to welcome members and guests, manage check-ins, answer inquiries, and support daily front desk operations. You will ensure a clean, organized lobby and assist with basic administrative tasks.

The role emphasizes friendly service, effective communication, and the ability to multitask in a busy fitness environment with flexible hours, including evenings and weekends.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in basic computer applications (MS Office, POS systems).
• A positive attitude and a passion for health and wellness.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet and welcome members and guests in a friendly and professional manner.
• Answer phone calls and respond to emails promptly.
• Provide information about facility services, classes, and schedules.
• Manage check-ins.
• Handle payments and process transactions accurately.
• Address member concerns and resolve issues promptly or direct them to the appropriate staff if necessary.
• Maintain a clean and organized front desk and lobby area.
• Assist with administrative tasks as needed.

Skills

Customer service

Communication

Multitasking

POS systems

MS Office

Job description

Western is currently seeking friendly and motivated individuals to join our team at the front desk.

Job Description:

We are looking for a friendly and motivated Front Desk Attendant to join our team. As the first point of contact for our members and guests, you will play a crucial role in creating a welcoming and positive experience. Your responsibilities will include greeting members, managing membership accounts, handling inquiries, and maintaining a clean and organized front desk area.

Key Responsibilities:

• Greet and welcome members and guests in a friendly and professional manner.
  
• Answer phone calls and respond to emails promptly.
• Provide information about facility services, classes, and schedules.
• Manage check-ins.
• Handle payments and process transactions accurately.
• Address member concerns and resolve issues promptly or direct them to the appropriate staff if necessary.
• Maintain a clean and organized front desk and lobby area.
• Assist with administrative tasks as needed.

Qualifications:

• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in basic computer applications (e.g., MS Office, POS systems).
• A positive attitude and a passion for health and wellness.
• Ability to work flexible hours, including evenings and weekends.

Benefits:

• Free membership to Western Racquet & Fitness Club.
• Opportunities for professional development and growth.
• A supportive and dynamic work environment.