Front Desk Attendant

AKAM; Florida; Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching Program

10 Paid Holidays

17 PTO Days

Birthday off

Advancement Opportunity

Descripción de la vacante

AKAM is seeking a Front Desk Attendant to join our property management team. This on-site role supports daily office operations and delivers friendly, professional service to residents, vendors, and visitors.

The position requires HS Diploma, strong MS Office skills, and excellent communication. Mon-Fri, 3:00pm–11:00pm; prior condo/HOA experience is a plus; bilingual Spanish is a bonus but not required.

Formación

• HS Diploma (or equivalent) is required.
• Proficient with Microsoft Word, Outlook, and Excel.
• Strong verbal communication skills and ability to work in a fast-paced environment.
• Administrative/front desk experience; HOA/condo experience desired.
• Bilingual in Spanish a plus but not required.

Responsabilidades

• Greet visiting residents and guests warmly and professionally, provide a high level of service and assistance.
• Serve as the main point of contact for delivery services, vendors, contractors, and couriers.
• Receive and distribute US mail.
• Liaise with office vendors to ensure ongoing service and scheduling needs.
• Directly manage, organize, and maintain office and stocking the supply room/cabinet.
• Screen, answer, and route incoming phone calls.
• Prepare and send resident community bulletins as needed.
• Unit and Vendor Filing as needed.
• Manage sensitive information with the utmost confidentiality.
• Act as a team player with peers, providing support when necessary.
• May be assigned other duties by Community Association Manager.
• This position reports to the onsite property manager directly
• Stand, greet, and announce visitors in a professional and courteous manner
• Maintain a clean reception area and conference rooms
• Work on special projects as assigned
• Monitor surveillance cameras

Conocimientos

Front desk experience

Microsoft Office

Data entry

Customer service

Communication skills

Organization

Spanish (basic)

Educación

HS Diploma

Herramientas

Microsoft Word

Microsoft Outlook

Microsoft Excel

Descripción del empleo

About the company

Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

Position Overview

The Front Desk Attendant reports to the Property Manager. This position provides a wide variety of administrative support services, including but not limited to performing office work directly related to support property management, administrative assistant(s), chief engineer, and general business operations of the association. In addition to the listed essential responsibilities, the Front Desk Attendant provides exemplary service in a manner consistent with the values and mission of the property manager and/or management company. He or she must perform all responsibilities while demonstrating outstanding customer service skills and practicing the upmost respect to all residents, vendors, contractors, and colleagues. This includes working interdepartmentally, as well as, with the association's external customers. The working schedule for this position is Mon-Fri from 3:00pm. to 11:00pm.

Responsibilities Include, But Are Not Limited To

• Greet visiting residents and guests warmly and professionally, provide a high level of service and assistance.
• Serve as the main point of contact for delivery services, vendors, contractors, and couriers.
• Receive and distribute US mail.
• Liaise with office vendors to ensure ongoing service and scheduling needs.
• Directly manage, organize, and maintain office and stocking the supply room/cabinet.
• Screen, answer, and route incoming phone calls
• Prepare and send resident community bulletins as needed.
• Unit and Vendor Filing as needed.
• Manage sensitive information with the utmost confidentiality.
• Act as a team player with peers, providing support when necessary.
• May be assigned other duties by Community Association Manager.
• This position reports to the onsite property manager directly
• Stand, greet, and announce visitors in a professional and courteous manner
• Maintain a clean reception area and conference rooms
• Work on special projects as assigned
• Monitor surveillance cameras

Qualifications

• Administrative/front desk experience
• Previous experience working in a condominium or HOA highly desired
• Excellent customer service skills and friendly personality
• Effective written and verbal skills
• Microsoft Office experience
• Strong communication skills
• Organized, detail- oriented, and able to multitask
• Data entry skills

Requirements

• HS Diploma (or equivalent) is required
• Proficient with Microsoft MS programs; Word, Outlook, and Excel
• Strong verbal communication skills
• Must have strong time management skills and be able to work well in a fast-paced environment.
• Must be able to lift to 25 lbs
• Bilingual (in Spanish) a plus but not required

Benefits: May vary between properties and pre-approved by the Board of Directors

• Medical Insurance, dental, and vision insurance
• 401K Matching Program
• 10 Paid Holidays
• 17 PTO Days
• Birthday off
• Advancement Opportunity

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

Monday - Friday 3pm to 11pm