Front Desk Attendant

Five Star Parks and Attractions; Ashland (KY); On-site; USD 16,531 - 20,664; Part time

Job summary

Five Star Parks and Attractions is seeking a Front Desk Attendant for their location in Ashland, KY. This part-time position requires excellent communication skills and a strong focus on customer service while handling cash transactions and assisting guests. You will help maintain a clean and organized front desk area, ensuring a positive experience for visitors.

This role demands attention to detail and the ability to resolve guest issues effectively. Five Star Parks and Attractions is committed to diversity and inclusion, encouraging candidates of all backgrounds to apply.

Qualifications

• Ability to handle cash transactions accurately.
• Experience in a customer service role is preferred.
• Willingness to work in a fast-paced environment.

Responsibilities

• Handle money transactions while keeping the front desk area clean and organized.
• Assist guests with redeeming their tickets for prizes.
• Maintain a safety-focused and customer service-oriented attitude.

Skills

Strong communication skills

Attention to detail

Customer service

Job description

Company Name: Five Star Parks & Attractions

Location: Malibu Jack's Ashland, KY

Position Type: Part Time

Job Summary

Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You’ll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment.

Key Responsibilities

• Handle money transactions while keeping the front desk area clean and organized
• Be comfortable with guests' questions and issues while handling them yourself or escalating to a manager
• Assist guests with redeeming their tickets for prizes
• Stock and keep redemption area organized
• Maintain up-to-date knowledge of all current cash policies
• Communicate daily with team members
• Maintain a safety-focused, top customer service attitude at all times

Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program.

Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.