Attraction Attendant

Malibu Jack's Indoor Theme Park; Louisville (KY); On-site; USD 16,531 - 20,664; Part time

Job summary

Malibu Jack's Indoor Theme Park in Louisville, Kentucky is seeking part-time Attraction Attendants who are friendly and enjoy engaging with guests. This role involves operating attractions, ensuring guest safety, and maintaining a positive environment. Ideal candidates should be physically active and ready to work on weekends and holidays. Join a team dedicated to creating lasting memories for our visitors!

We celebrate diversity and encourage applicants of all backgrounds to apply. This is a great opportunity for individuals looking to provide memorable experiences in a fun environment.

Qualifications

• Must be 16 years or older.
• Ability to work weekends and holidays.
• Must be physically active (walking, bending, lifting).

Responsibilities

• Operate attractions while ensuring guest safety.
• Anticipate and resolve guest issues.
• Engage with guests consistently for a positive experience.
• Maintain cleanliness in the surrounding area.

Skills

Friendly demeanor

Ability to work in a team

Problem-solving skills

Customer interaction skills

Organization

Job description

Company Overview

Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high‑energy destinations across 13 states. Headquartered in Dallas, Texas, the company has grown rapidly from just three locations in 2019 to a national portfolio of award‑winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration Station, Craig’s Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three‑year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.

Location: Malibu Jack’s Louisville

Position Type: Part Time

Job Summary

Attraction Attendants at Malibu Jack’s are friendly, upbeat individuals with a desire to help guests have fun! We are looking for someone who brings a fun energy to the environment, is outgoing, loves meeting new people, and is not afraid to step outside of their comfort zone. Attraction Attendants operate all of our entertainment attractions and are responsible for the bulk of guest interaction.

Key Responsibilities

• Operates attractions while following all safety expectations
• Anticipates and solves any guest issues, with or without assistance
• Communicates clearly with guests and team members
• Engages guests often to ensure a positive and lasting experience
• Keeps surrounding area neat, tidy, and clean.
• Stays organized and aware of party schedules to execute successfully booked events
• Answers any basic questions about the facility including pricing, directions, duration of game play etc.
• Embodies the core values of Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories

Requirements

• Position requires consistent activity, such as walking, bending and lifting
• Must be able to work holidays and weekends
• Employment may require background check
• Must be 16 years or older

Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.