Front desk at Dental Office

PrimeCare Benefits Group, Inc.™; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

401(k) retirement plan with company匹

Paid holidays

Job summary

Nevada Dental Benefits is hiring a Patient Service Representative for our dental office in Las Vegas. This full-time role focuses on delivering exceptional patient experiences, managing front-office tasks, and supporting daily operations in a fast-paced setting.

The ideal candidate will have strong customer service, effective communication, and the ability to multitask while maintaining patient confidentiality and HIPAA standards.

Qualifications

• High school diploma or equivalent.
• Previous dental/medical front office experience preferred.
• Strong customer service and communication skills.
• Ability to multitask and remain organized in a busy environment.
• Experience with dental insurance or dental practice management software is a plus.

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Schedule and confirm dental appointments
• Assist with patient check-out and follow-up scheduling
• Verify patient eligibility and insurance information
• Maintain accurate patient demographic and account information
• Answer incoming calls and assist patients with questions
• Communicate treatment, scheduling, and financial information clearly and professionally
• Coordinate with clinical staff to support efficient patient flow
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements
• Assist with administrative duties and other office responsibilities as needed
• Provide excellent customer service and help resolve patient concerns appropriately

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Dental practice management software

Dental insurance processes

Job description

Patient Service Representative – Dental Office

Location: Teamsters Center – Box Canyon, Las Vegas, NV

Employment Type: Full-Time

Nevada Dental Benefits is seeking a friendly, organized, and dependable Patient Service Representative to join our dental team at the Teamsters Box Canyon location.

This position plays an important role in creating a positive patient experience and supporting the daily operations of the dental office. The ideal candidate is professional, customer-focused, comfortable working in a fast-paced environment, and able to communicate effectively with patients, providers, and team members.

Key Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Schedule and confirm dental appointments
• Assist with patient check-out and follow-up scheduling
• Verify patient eligibility and insurance information
• Maintain accurate patient demographic and account information
• Answer incoming calls and assist patients with questions
• Communicate treatment, scheduling, and financial information clearly and professionally
• Coordinate with clinical staff to support efficient patient flow
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements
• Assist with administrative duties and other office responsibilities as needed
• Provide excellent customer service and help resolve patient concerns appropriately

Qualifications

• High school diploma or equivalent required
• Previous dental, medical, or healthcare front office experience preferred
• Strong customer service and communication skills
• Ability to multitask and remain organized in a busy environment
• Comfortable working with computer systems and electronic patient records
• Professional, dependable, and team-oriented
• Experience with dental insurance or dental practice management software is a plus

Schedule

Full-time schedule based on the operational needs of the Teamsters Box Canyon dental office.

Benefits

Eligible full-time employees may receive:

• Medical, dental, vision, and disability coverage
• Paid time off
• Paid holidays
• 401(k) retirement plan with company match
• Additional employee benefits in accordance with company policy

If you are passionate about providing excellent service and enjoy working in a collaborative healthcare environment, we would love to hear from you.