Front Desk Associate – Resident Concierge

Ericksonseniorlivingcareers; Matthews (NC); Hybrid; USD 33,000 - 36,000; Part time

Benefits offered by this job

Medical, dental, vision

PTO

401(k) match

Education assistance

Growth opportunities

PRN shifts

Job summary

Windsor Run by Erickson Senior Living in Matthews, NC is seeking a friendly Front Desk Associate to greet residents, families and staff and direct inquiries, creating a warm, welcoming first impression. You will handle emergency calls, monitor pull cords, manage packages and mail, and help maintain census records in a busy continuing care community.

Shifts are Flex (PRN). We offer medical/dental/vision, PTO, 401(k) with 3% company match, education assistance and growth opportunities as Windsor

Qualifications

• Receptionist experience required.
• Excellent verbal skills.
• Ability to multitask.

Responsibilities

• Greet and direct residents, visitors, and staff, handling questions and concerns efficiently.
• Receive emergency calls and dispatch appropriate personnel; page on-call physicians as needed.
• Monitor all emergency pull cords for Independent Living residents.
• Track status of residents involved in emergencies (hospitalizations, etc.).
• Manage resident lists alphabetically and by apartment.
• Maintain census information, hospitalizations, deaths, and lists of residents away/returning.
• Log all resident packages and notify residents of pickups; sort and distribute inter-office mail.

Skills

Receptionist experience

Verbal communication

Multitasking

Job description

Windsor Run by Erickson Senior Living in Matthews, NC is seeking a friendly Front Desk Associate to greet residents, families and staff and direct inquiries, creating a warm, welcoming first impression. You will handle emergency calls, monitor pull cords, manage packages and mail, and help maintain census records in a busy continuing care community.

Shifts are Flex (PRN). We offer medical/dental/vision, PTO, 401(k) with 3% company match, education assistance and growth opportunities as Windsor