Front Desk Associate – Rehab Clinic

Pearl Healthcare; Elgin (IL); On-site; USD 44,083,000 - 57,859,000; Full time

Job summary

The Pearl of Elgin is seeking a friendly Receptionist to be the first contact for patients, families and healthcare professionals at our Elgin, Illinois location. You will support front desk operations, answer calls, schedule appointments, and maintain patient records.

Strong communication, a high school diploma, and the ability to work in a fast-paced environment are essential. Proficiency in Microsoft Office and EMR systems is preferred to sustain efficient administrative workflows.

Qualifications

• 0 years of experience as a Receptionist or in a similar administrative role
• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and electronic medical records systems

Responsibilities

• Greeting patients, families, and healthcare professionals with a friendly and courteous attitude
• Answering and directing phone calls, responding to inquiries, and taking messages
• Managing and coordinating patient registrations, schedules, and appointment requests
• Maintaining accurate and up-to-date patient records and files
• Providing general administrative support to our clinical teams
• Maintaining a clean and organized reception area

Skills

Communication skills

Customer service

Professional demeanor

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

The Pearl of Elgin is seeking a friendly Receptionist to be the first contact for patients, families and healthcare professionals at our Elgin, Illinois location. You will support front desk operations, answer calls, schedule appointments, and maintain patient records.

Strong communication, a high school diploma, and the ability to work in a fast-paced environment are essential. Proficiency in Microsoft Office and EMR systems is preferred to sustain efficient administrative workflows.