Front Desk Associate-PT

CCMC; Aurora (CO); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k) match

Paid sick leave

Employee Assistance Program

Calm Health

Job summary

CCMC in Aurora, CO is seeking a Front Desk Associate to welcome guests and manage front desk operations. You’ll answer phones, direct calls, check in members for facility use, and assist with events while upholding CCMC’s integrity, respect, service, and community values.

This part-time role requires at least 6 months of customer service, strong organization, and solid computer skills with MS Office. You’ll work independently and as part of a team, with a supportive environment and opportunities

Qualifications

• 6+ months of customer service experience with basic cash handling.
• Dynamic, professional, organized with attention to detail and problem solving.
• Outgoing with a professional personality.
• Works well independently and in a group.
• Excellent people skills and customer service commitment.
• Able to communicate effectively orally and in writing.
• Strong working knowledge of MS Office programs.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Manage front desk operations.
• Greet guests, answer phones, and direct calls.
• Open and close the Community Center as shift requires.
• Check in members and guests for facility use.
• Register residents for events and collect payment.
• Assist the Membership Coordinator with administrative duties.
• Enforce CCMC policies and maintain a clean front desk area.

Skills

Customer service

Cash handling

Organization

Problem solving

Communication

MS Office

Tools

MS Office

Job description

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About The Community

This community is the beginning of your new story. It's close to a metropolitan city, while at the same time providing hearty gathering places, sports amenities, and fresh active living right at your doorstep. There are amplified views, as well as iconic mountain views that will become a part of your daily picture. Amenities include a neighborhood dog park, mashup park, walking trails, an on-site school, and a community center. No matter the size of your household, there’s a place for you here!

Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

What You’ll Accomplish

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

What We’re Looking For

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What We Offer

• Expected starting salary is $18 per hour.
• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!