Front Desk Associate – Part Time Clerk Cashier

City of Virginia Beach; Virginia Beach (VA); On-site; USD 17 - 52,000; Part time

Benefits offered by this job

Competitive wages

Training/Mentoring

Varied Paid Holidays

Personnel Leave

Beach Municipal Federal Credit Union

Deferred Compensation Plans

Employee Assistance Program

Maternity/Paternity/Parental Care

Job summary

The City of Virginia Beach is hiring a part-time position in the Parks and Recreation Department focusing on customer service. The role involves managing the front desk, performing clerical duties, and ensuring a welcoming environment for residents and visitors.

Candidates must have a High School diploma or GED and at least one year of relevant experience. Training and varied paid holidays are included, furthering the commitment to employee wellness and career advancement.

Qualifications

• Must have at least one year of experience in customer service or similar fields.
• Ability to operate computer systems and office equipment efficiently.
• Proficient in Microsoft Office programs (Outlook, Excel, Word, Teams).

Responsibilities

• Provide exceptional customer service at the front desk.
• Perform clerical duties, including filing and answering phones.
• Monitor facility areas to ensure safety and well-being of visitors.

Skills

Customer Service

Clerical Skills

Office Equipment Operation

Multi-line Phone

Inclusive Engagement

Education

High School or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

Job Posting End Date

September 11, 2026

Department

PARKS AND RECREATION

Compensation Grade

G15

Compensation Range & Starting Salary

$16.92 Part time hourly rate
Starting salary – Minimum of the Pay Range
Will not exceed an average of 27 hours per week.
Salary Range Full Time: $33,529.60 – $52.208.00

Job Exempt (If No, Position is eligible for overtime)

No

Scheduled Weekly Hours

27

About Us

At Virginia Beach Parks & Recreation, our success is because of our dedicated employees. We are intentional about creating an employee experience where you are empowered to reach your full potential, are supported through strength-based initiatives, and are confident in your abilities. We champion a workplace culture built on our cultural foundations: Professionalism, Respect, Accountability, Integrity, and Citizenship. These guiding principles of behavior cultivate a positive and high performing work environment. Success is recognized and celebrated, and legendary experiences are the core of who we are.

Job Duties and Preferred Qualifications

Our Commitment

Work with the best – work for Virginia Beach Parks and Recreation! Join our team and contribute to our 60+ year track record of providing legendary experiences! We are dedicated to promoting healthy lifestyles and protecting our environment. We ensure all residents – regardless of their physical, social, and economic circumstances – can access our programs. By providing enriching and memorable lifelong experiences, we strive to enhance the quality of life for our community by improving the physical and mental well-being of our residents.

Day to Day Job Duties

Customer Service Front Desk-

Provide legendary customer service to internal and external customers in person, via multi-line telephone and electronically.

Model behavior that creates a positive, inclusive, and welcoming atmosphere

Actively and positively engage with customers, providing them with options.

Clerical-

Operate office equipment and programs to include: computer(Microsoft Outlook, Excel, Word and Teams), multi-function printers, and multi-line phone system.

File alphabetically and chronologically, research information, answer multi-line phone and computer work such as type accident reports and various other documents, letters and forms

Periodically open or close the Front Desk and work alone in that capacity.

Facility Monitor-

monitor lobby and conference room areas in order to ensure the safety and welfare of team members and visitors, assist supervisory staff in accordance with center policies and procedures.

Assist team in meeting established goals and expectations

Assist with other administrative team functions as assigned

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on the current workloads and department needs.

Schedule

Average up to 27 hours per week.

Must be able to work varied hours Monday through Friday between 6:00 AM to 6:15 PM All employees may be expected to work hours in excess of their normally scheduled hours or maybe be relocated to another location or job assignment in response to short- term department needs and/or City-wide emergencies including weekends, evenings and holidays.

The individual selected for this position will be housed at a primary site but may be scheduled between other park sites/facilities. Schedules will be adjusted seasonally and will vary weekly based on events, facility coverage, and weather. All employees may be expected to work hours in excess of their normally scheduled hours, overtime, split shifts or maybe be relocated to another location or job assignment in response to short-term department needs and/or City-wide emergencies including weekends, evenings and holidays.

Training Starters

As a condition of employment, all employees must attend P&R Connection (Department Orientation). If selected for the position, you will be provided an approximate training date at the time of hire. Training is held from 8:30am-5:00pm, every other Friday, at the Parks & Recreation Administration Building. When an exemption is permittable, a hybrid version of the training is available, but will require training attendance on a weekend.

The Perks

• Competitive wages
• Training/Mentoring for career advancement
• Varied Paid Holidays
• Personnel Leave
• Beach Municipal Federal Credit Union
• Deferred Compensation Plans
• Employee Assistance Program
• Maternity/Paternity/Parental Care Leave

• DMV Transcript: Yes
• CDL: No
• Drug & Alcohol Clearinghouse: No
• CPS Check: Yes
• Physical: No
• Respirator: No
• Psychological Screening: No
• Polygraph: No

• At Will: No

This position is being advertised as a pool, and applications could be used to fill current vacancies and any other similar Clerk Cashier positions that become available within six months from the closing date of this posting.

Minimum Requirements

Minimum Qualifications: High School or GED plus one (1) year of experience in the fields providing the required knowledge, skills and abilities; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Special Requirements: Must be able to work rotating shifts (days/evenings) including weekends and holidays and be available to work overtime when required to meet operational needs. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Working Conditions

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.
The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.
https://workingcondition-summary-prod.s3.amazonaws.com/P7270.pdf

Official Job Descriptions

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution

All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace

The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement

The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.