Front Desk Associate (Part Time)

FirstService Residential; Nashville (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in property management is looking for a part-time Front Desk Associate in Nashville. This role involves greeting residents, managing building access, and ensuring exceptional customer service. Ideal candidates will possess strong interpersonal skills and the ability to handle multiple tasks in a dynamic environment.

Benefits

Dental benefits

Vision benefits

Qualifications

• Entry level position requiring effective communication and customer interaction.
• Ability to read and understand technical procedures and regulations.
• Position requires standing and physical activity for extended periods.

Responsibilities

• Greet and direct residents and guests.
• Monitor access to the building and handle deliveries.
• Engage with residents and resolve any complaints or issues.

Skills

Critical thinking

Problem solving

Judgment

Excellent customer service skills

Excellent organization

Interpersonal skills

Job description

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Description

Job Overview: The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, developing meaningful relationships that enhance our work quality. Most of our front desk associates work independently and without direct supervision, providing quality service to our customers.

Your Responsibilities:

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Standing, greeting, and engaging residents; checking guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on complaints/issues
• Maintaining daily records and forms
• Following safety procedures and maintaining a safe work environment
• Other duties as needed.

Skills & Qualifications:

• Critical thinking, problem solving, judgment, and decision-making abilities
• Ability to maintain positivity and diplomacy in a fast-paced environment
• Excellent organization, motivation, and interpersonal skills
• Excellent customer service skills
• Ability to communicate and provide guidance
• Ability to read, analyze, and interpret technical procedures, leases, and regulations

Physical Requirements:

• Ability to work under usual office conditions
• Ability to work at a computer and on the phone for extended periods
• Must be able to stand, sit, walk, and occasionally climb
• On call at all times with ability to work extended and flexible hours and weekends
• Physical ability to lift up to 50 lbs
• Ability to detect auditory and visual emergency alarms

What We Offer:

As a part-time non-exempt associate, you will be eligible for full supplemental benefits, including your choice of dental and vision.

Compensation: $24.00 Hourly paid bi-weekly

Schedule: Friday & Saturday (11:00PM - 7:00AM)

Disclaimer

The above information is intended to indicate the general nature and level of work performed by employees in this role. It is not an exhaustive list of duties, responsibilities, and qualifications. Management may reassign schedules, duties, and responsibilities at any time.

Additional Details:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other

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