Front Desk Associate Murfreesboro Location

The Lash Lounge Franklin - South; Franklin (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in beauty services is seeking a highly motivated Front Desk Associate. This role focuses on delivering exceptional customer service, managing appointment bookings, and driving membership and retail sales. Join a vibrant team in a luxurious salon environment dedicated to enhancing guests' confidence and beauty. With opportunities for career advancement and a supportive culture built on love and loyalty, this position is perfect for those passionate about sales and customer satisfaction. If you thrive in a fast-paced setting and enjoy working weekends, this role could be your next great opportunity!

Benefits

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 1+ years of customer service or retail sales experience required.
• Management experience is a plus for growth opportunities.

Responsibilities

• Greet visitors and provide an excellent guest experience.
• Book appointments and increase membership and retail sales.

Skills

Customer service experience

Retail sales experience

Management experience

Strong verbal communication

Detail oriented

Self-learning

Teamwork

Multitasking

MindBody Software

Job description

Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

OUR CULTURE:

The Lash Lounge is the premier salon for eyelash extensions with 140+ locations in the United States. We offer a complete menu of lash and brow services including extensions, lifting, tinting, threading, brow laminations and more. When our guests visit The Lash Lounge, they enter a luxurious retreat designed to rejuvenate from the inside out, so that they can face the world feeling beautiful and confident. We are a community built on love, loyalty and confidence.

WHO WE ARE HIRING:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on customer service, membership sales, retail sales and scheduling. If you have a passion for sales and providing outstanding customer service, we would love to hear from you!

RESPONSIBILITIES:

• Greet visitors and provide an excellent guest experience
• Book appointments in person or by phone
• Increase membership sales and retail sales
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting, spa-like environment

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience
• Management experience is a huge plus as there is room for growth
• Strong verbal communication and listening skills
• Well organized and detail oriented
• Initiates self-learning and is comfortable with educating guests on products and services offered
• Exhibits sound judgment and a strong work ethic
• Forms positive working relationships with team
• Identifies additional tasks to be completed and willingly assists others
• Ability to multitask in a fast-paced environment
• Ability to work weekends and some evenings
• Experience with MindBody Software is a plus

WHY JOIN OUR TEAM?

• Hourly pay, commensurate with experience plus commissions on sales
• Generous discounts on services and retail products
• Opportunities for career growth and advancement

Job Type: Part/Full Time