Front Desk Associate Opener

Retro Fitness; Montclair (NJ); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading fitness center is seeking a Member Experience Associate to join their team for the morning shift starting at 4:45 am, ensuring a welcoming environment for members. This role involves greeting members, handling inquiries, and providing excellent customer service. If you are reliable, energetic, and interested in fitness, this position offers an exciting opportunity with a supportive team culture and additional perks.

Benefits

Free gym membership

Employee discounts

Free uniforms

Fun, supportive team culture

Early hours = free afternoons!

Qualifications

• Previous customer service experience preferred.
• Friendly and approachable with great communication skills.
• Energetic and motivated by a fast-paced environment.

Responsibilities

• Open the facility and ensure everything is ready for members.
• Greet and check in members with a smile.
• Provide top-tier customer service and support.

Skills

Communication skills

Customer service

Reliability

Energy

Job description

Benefits:

• Employee discounts
• Free uniforms

Are you a morning person who loves fitness and enjoys creating a positive, welcoming environment? Join our team as a Member Experience Associate for the opening shift (4:45 am start M-F) and be the face of our gym!

What You’ll Do:

• Open the facility and ensure everything is ready for members
• Greet and check in members with a smile
• Provide top-tier customer service and support
• Handle phone calls, questions, and member inquiries
• Keep the front area clean, organized, and energized
• Assist with light administrative tasks and product sales
  
  

What We’re Looking For:

• Reliable and punctual – showing up early is your thing
• Friendly and approachable with great communication skills
• Energetic and motivated by a fast-paced environment
• Previous customer service experience preferred
• Interest in fitness a big plus!
  
  

Perks:

• Free gym membership
• Fun, supportive team culture
• Early hours = free afternoons!

**THIS IS NOT A SUMME-ONLY POSITION.**