Front Desk Associate (Mount Prospect)

Aligned Modern Health; Wheeling Township (IL); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Short-term disability

401(k)

Job summary

Aligned Modern Health is seeking a Front Desk Associate/Clinic Manager for our Mount Prospect clinic. The role offers full-time hours with a friendly, service-oriented focus to ensure outstanding patient experiences.

The position pays $39,000–$45,000 per year based on experience, plus annual bonus potential. Schedule: Tue, Wed, Thu 12:00pm–8:00pm; Fri and Sat 8:00am–3:00pm. Our growing health and wellness team emphasizes patient-first care and collaboration.

Qualifications

• Patient-first attitude and ability to provide 5-star service.
• Demonstrated ability to collaborate with others and manage multiple responsibilities in a fast-paced, team environment.
• Energetic and outgoing personality with a desire to help people; sales, hospitality, or events experience is a big plus.
• Passionate about health and wellness.
• High School degree required.
• Flexible schedule including some holidays, early mornings, evenings, and weekends.
• Ability to lift up to 20 pounds; sit, stand, stoop, walk, stretch, reach frequently.

Responsibilities

• Drive the best patient experience in a clean, friendly, inviting atmosphere.
• Serve as liaison between patient, provider, and support team (scheduling, billing, etc.).
• Contribute to patient-first, team-based culture at AMH.
• Ensure scheduling success with patients.

Skills

Customer service

Team collaboration

Sales experience

People skills

Education

High School diploma

Job description

Aligned Modern Health

is changing the face of healthcare and building the leading national brand in holistic medicine. Our unique, multi-disciplinary model offers patients evidence-based solutions to a host of health challenges including BHRT/hormone issues, thyroid, autoimmunity, stress and anxiety, GI distress, metabolic disorders, infertility, musculoskeletal pain, and more. We pride ourselves on outstanding clinical outcomes and a five-star patient experience. We have 16 clinics across the city of Chicago and surrounding suburbs, and we offer telehealth services for Functional Medicine and BHRT across 20 states and growing! To learn more about us, please visit our website at www.alignedmodernhealth.com.

We are looking for an outstanding, personable, team and service-oriented professional to join Aligned Modern Health as a full-time Front Desk Associate/Clinic Manager at our Mount Prospect clinic. The role pays $39,000-$45,000 per year (based on experience) plus annual bonus potential. The schedule would be Tuesdays, Wednesdays, and Thursdays 12:00pm-8:00pm, Fridays and Saturdays 8:00am-3:00pm.

Job Responsibilities:

• Drive the best patient experience possible in a clean, friendly, and inviting atmosphere;


• Act as a support partner and liaison between the patient, provider, and support team (scheduling, billing, etc.);


• Positively contribute to the patient first, team-based culture at AMH;


• Consistently achieve scheduling success with our patients.

Requirements:

• Patient first attitude and ability to consistently provide 5-star service;


• Demonstrated ability to collaborate with others and manage multiple responsibilities in a fast-paced, team environment;


• Energetic and outgoing personality with a desire to help people - prior experience in sales, hospitality, or events a BIG plus;


• Passionate about health and wellness;


• High School degree required;


• Must have flexibility for a non-traditional schedule including some holiday, early-morning, evening, and weekend availability;


• Ability to lift up to 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

We offer competitive compensation and unlimited opportunity with one of Chicago's most exciting and fastest growing health and wellness companies. The following are benefits for full-time employees:

• Blue Cross Blue Shield medical plans, as well as dental and vision insurance


• Guaranteed paid time off


• Eligibility for short-term disability insurance and 401(k)

Aligned Modern Health is an equal opportunity employer.