Front Desk Associate (McCandlesss Crossing)

European Wax Center; Bower Hill (PA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Paid Training

Sick Pay

Paid Time Off

Discounts on products

Monthly Contests

Performance Incentives

Set Schedule

Holiday Closures

Career Growth

Franchise Support

Team Meetings

One-on-One Coaching

Family Culture

Referral Program

Supplemental Insurance

Job summary

European Wax Center is seeking Front Desk Associates to welcome guests, process transactions, and educate clients on our programs. The role requires a professional appearance, excellent communication, and the ability to multi-task in a fast-paced environment.

We offer paid training, sick pay up to 40 hours annually, PTO for full-time, discounts on products and services, monthly contests, performance incentives, a set schedule, and opportunities for career growth within a multi-unit franchise

Qualifications

• Sales experience preferred.
• Excellent communication and customer service skills.
• Able to multi-task in a fast-paced environment and stay detail oriented.
• Reliable, professional appearance and demeanor.
• Available to work nights and weekends.

Responsibilities

• Greet guests and manage the flow at the front desk.
• Educate guests on European Wax Center programs, offers and promotions.
• Process transactions, manage scheduling and appointments.
• Collaborate with the center team to ensure smooth operations.

Skills

Sales experience

Customer service

Communication skills

Detail oriented

Team player

Job description

European Wax Center is the world’s leading experts in comfortable and healthy body waxing! We’re in the business of Revealing Beautiful Skin, and with your help, we’ll give guests a reason to walk in, and STRUT out. We are currently seeking associates to work at our front desk that have passion, determination, and a commitment to excellence that will help take our center to new heights. With a competitive package, growth opportunities, and access to a franchise support system with developed procedures, training, and systems designed to make the impossible, possible, what are you waiting for?

Front Desk Associate Compensation

• Competitive Hourly starting at $13/ hour plus Commission and Bonus

Here’s What We Provide:

• Paid Training. All Front Desk Associates will go through our (paid) in-house training program
• Sick Pay up to 40 hours per year for all associates
• Paid Time Off for Full-Time Associates
• Discounts on retail products and services
• Monthly Contests
• Monetary Performance Incentives
• You will have a set schedule
• Center is closed on all major holidays
• Career Growth Opportunities
• You will work for a multi-unit Franchisee who owns locations in Ohio and Pittsburgh, PA with even more locations opening this year and in the future.
• Monthly Team Meeting’s
• Bi-Weekly One on One Coaching with the Center Manager
• A supportive family culture that motives each other!
• Associate Referral Program
• Supplemental Insurance Available

Here’s What We’re Looking For:

• Part-Time (3 – 4 shifts / week) or Full-Time (5 shifts / week)
• Must be available to work nights and weekends
• A professional appearance at all times
• Ability to multi-task and be detail oriented in a fast-paced environment
• Has a passion for the beauty industry
• Sales experience required
• Excels in a goal driven environment
• Ability to be productive in a team or by themselves
• Managing the overall flow of the center
• Educating guests on EWC's programs, offers, and promotions
• Must have excellent communication and customer service skills

COVID Precautions

To keep our staff as safe as possible, we have incorporated CDC, OSHA, State and Local Guidelines, and updated our cleaning procedures.

European Wax Center is a full body waxing center that specializes in only waxing. We pride ourselves in not only providing a high-quality service and clean / sanitary environment for our associates and guests but also a service that you can receive in 15 minutes.
We offer a full training process that will allow even a beginner Wax Associate the ability to learn the services and technique and be ready to service paying guests within 6 days. We look for our Front Desk Associates to have passion, determination, and a commitment to excellence that will help take our center to new heights.