Front Desk Associate — Gym Member Experience

goldsgymexternal; Bee Cave (TX); On-site; USD 12,000 - 16,000; Full time

Job summary

Gold's Gym Bee Cave is seeking a Front Desk Team Member to warmly greet members, guests, and staff as they enter the gym and assist with inquiries about operations and policies. You will perform various administrative duties and help ensure a welcoming atmosphere and memorable guest experience.

Responsibilities include checking in members, processing guest registrations, handling retail sales, directing inquiries to management, and assisting with class registrations via app.

Qualifications

• Experience greeting members and handling inquiries.
• Ability to handle member requests and maintain professional demeanor.
• Experience with retail sales and sign-up processes.

Responsibilities

• Greet members and guests promptly to create a welcoming entrance.
• Check members in using proper procedures.
• Assist with memberships sales and scheduling personal training.
• Answer calls, take messages, and direct inquiries to management.
• Maintain front desk area clean and organized.
• Handle retail and concession sales.
• Log maintenance concerns and report safety issues.
• Assist with classes registration via app.

Skills

Customer service

Front desk operations

Membership sales

Telephone etiquette

Job description

Gold's Gym Bee Cave is seeking a Front Desk Team Member to warmly greet members, guests, and staff as they enter the gym and assist with inquiries about operations and policies. You will perform various administrative duties and help ensure a welcoming atmosphere and memorable guest experience.

Responsibilities include checking in members, processing guest registrations, handling retail sales, directing inquiries to management, and assisting with class registrations via app.