Front Desk Associate Evenings and Weekends

Gold's Gym; Richland (WA); On-site; USD 30,000 - 35,000; Part time

Benefits offered by this job

Free Gym Membership

Employee discounts and perks

Training programs

Discount on Childcare

Promotion opportunities

Certification discounts

Job summary

A well-known fitness company is looking for a Front Desk Associate in Richland, WA. This role involves greeting members, ensuring proper check-in procedures, and assisting with membership inquiries. Excellent customer service skills and ability to work weekends are required. Enjoy a fitness-minded workplace with perks such as free gym membership and training programs.

Qualifications

• Weekend coverage is a requirement.
• Excellent customer service skills are essential.
• Ability to communicate effectively with both staff and members.

Responsibilities

• Greet each member and guest promptly.
• Check each member into the gym using proper procedures.
• Assist guests with purchasing new memberships.

Skills

Customer service skills

Effective communication

Multi-tasking ability

Job description

Position Overview

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties.

We Offer

• Base Pay + Commission
• Free Gym Membership
• Training programs
• Employee discounts and perks
• Discount on Childcare
• Promotion opportunities
• Fitness-minded workplace culture
• Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
• Plus, additional perks!

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the gym using the proper check-in procedures
• Register all guests into the gym using proper registration procedures
• Provides new guests with a tour of the gym and helps answer questions about current membership options
• Assists guests with purchasing a new membership
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques
• Processes retail and concession sales
• Cleans and maintains the front desk area

Requirements

• Weekend coverage is a requirement of the position.
• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task

About Gold’s Gym

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.