Front Desk Associate, Day Shift, Human Resources

Adventist HealthCare; Gaithersburg (MD); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Free Employee parking

Medical, prescription, dental & vision

Disability insurance

Life insurance

Paid Time Off (PTO)

Tuition Reimbursement

Retirement match

Job summary

Adventist HealthCare is seeking a Front Desk Associate in Gaithersburg, Maryland to greet visitors, direct inquiries, and coordinate scheduling. You will respond to calls professionally and handle pre-hire appointment scheduling using eCW, while collecting I-9s for HR processing.

The role emphasizes strong customer service, organization, and independence in a full-time, 40-hour workweek with day shifts. Adventist HealthCare offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Associate's degree preferred.
• 2–4 years of receptionist/clerical experience or degree substitution.

Responsibilities

• Receive and direct visitors, applicants, vendors and customers to appropriate locations and parties.
• Answer phones in a professional manner.
• Manage scheduling in eCW for pre-hire appointments with Occupational Health.
• Collect I-9 documentation and submit to HR.
• Assist with organizing incoming and outgoing mail as needed.
• Maintain positive and professional staff and client relationships.
• Serve as backup to other locations when needed.

Skills

Customer service

Multitasking

Communication

Independent worker

PC literacy

Education

High school diploma or GED

Associate's degree preferred

Tools

Word

Excel

PowerPoint

PeopleSoft/Workday

Job description

Typical Daily Schedule

Monday- Thursday 9:30 am - 5:30 pm; Friday 7:30 am - 3:30 pm

Support Center

Adventist HealthCare seeks to hire an experienced Front Desk Associate who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Front Desk Associate, You Will

• Receive and direct visitors, employment applicants, salespersons, and customers to appropriate locations and parties
• Answer phones in a professional manner
• Manage scheduling in eCW for pre-hire appointments with Occupational Health
• Collect I-9 documentation and submit to HR
• Assist with organizing incoming and outgoing mail as needed
• Maintain positive and professional staff and client relationships
• Serve as backup to other locations when needed

Qualifications Include

• High School Diploma or GED required
• Associate's degree preferred
• 2 to 4 years of receptionist / clerical experience or a degree may substitute
• Self-starter who works well independently and efficiently
• Basic PC skills such as Internet, email, and Windows environment. Word, Excel, PowerPoint, and PeopleSoft knowledge or Workday preferred
• Familiar with common office equipment (printers, copier, fax, etc.)
• Strong organizational, multitasking, and time management skills
• Good interpersonal and oral/written communication skills
• Must have strong customer service skills
• Able to handle a multi-task environment
• Detail-oriented and exceptional organization skills

Work Schedule

Employment Type: Full-time

Hours per Week: 40 hours/week

Typical Daily Schedule

Monday- Thursday 9:30 am - 5:30 pm; Friday 7:30 am - 3:30 pm

Shift Type: Day Shift

Holiday Requirements: Follow the company holiday calendar

Pay Range

$21.02 - $28.03

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We Do This By Offering

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.