Behavioral Health Receptionist, Part Time Weekend Day Shift, Behavioral Health

Adventist HealthCare; Rockville (MD); Presencial; USD 25.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free Parking

Health Insurance

Dental Coverage

Vision Coverage

401(k) with Employer Match

Paid Time Off

Short & Long-Term Disability

Life Insurance

Tuition Reimbursement

Employee Assistance Program

Descripción de la vacante

Adventist HealthCare's Shady Grove Medical Center in Rockville, MD, is seeking an experienced Behavioral Health Receptionist for the Behavioral Health Department who will welcome patients, answer inquiries, and help maintain a calm, organized reception area. The role is part-time, 20 hours per week, with weekend shifts (Saturday and Sunday, days).

It requires a high school diploma and patient-service experience; a bachelor’s degree is preferred.

Formación

• High school diploma required.
• Bachelor’s degree in related field preferred.
• At least one year of customer service experience in a medical/mental health setting.

Responsabilidades

• Greets patients and assists with check-in and admissions.
• Answers phones and directs inquiries to appropriate staff.
• Assists with maintaining reception area and patient records.
• Updates patient accounts with personal and financial information.
• Ensures confidentiality of medical, personal, and financial data.
• Supports the department by managing supplies and equipment.
• Responds to emergencies and supports patients in distress.
• Works as part of the behavioral health team to deliver compassionate care.

Conocimientos

Customer service

Medical office experience

Phone etiquette

Confidentiality

Educación

High School Diploma

Bachelor’s degree (preferred)

Descripción del empleo

AHC SGMC Behavioral Health

Shady Grove Medical Center seeks to hire an experienced Behavioral Health Receptionist for our Behavioral Health Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Behavioral Health Receptionist you will:

• Serves patients by greeting and helping them, and maintaining log books
• Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing patient medical record
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed

Qualifications include:

• Minimum: High School diploma
• Preferred: Bachelor’s degree in related field
• At least one year of customer service experience working in a medical/mental health office or equivalent

Work Schedule:

• Employment Type: Part Time

• Hours per Week: 20 hrs

• Typical Daily Schedule: Saturdays and Sundays 8:00am – 6:30pm

• Shift Type: Days

• Weekend Requirements: Yes, Saturdays and Sundays

• Shift Differential Eligible: Yes

Pay Range:
$18.00 – $22.79

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. (“Nicotine products” include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.