Front Desk Associate, Day Shift, Employee Health Clinic

Adventist HealthCare; Germantown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Adventist HealthCare is seeking a Front Desk Associate to provide exceptional service at the first point of contact. This role involves handling administrative tasks, managing appointments, and ensuring a welcoming environment for patients and visitors. With responsibilities ranging from scheduling to correspondence management, this position requires strong organizational skills and a commitment to customer service. Join a caring team working in the health care sector and benefit from employee perks and a supportive work environment.

Benefits

Work-life balance through nonrotating shifts

Recognition and rewards for professional expertise

Free Employee parking

Medical, Prescription, Dental, and Vision coverage

Paid Time Off

Tuition Reimbursement

Employee Assistance Program (EAP) support

Qualifications

• 2 to 4 years of receptionist/clerical experience or degree may substitute.
• Basic PC skills such as Internet, email, and Windows.
• Detail-oriented and exceptional organization skills.

Responsibilities

• Be the first point of contact and handle administrative tasks.
• Receive and direct visitors and manage scheduling.
• Maintain positive and professional staff and client relationships.

Skills

Organization

Customer Service

Multitasking

Communication

Education

High School Diploma or GED

Associate's degree

Tools

Word

Excel

PowerPoint

eCW

PeopleSoft

Workday

Job description

Employee Health

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Front Desk Associate who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As a Front Desk Associate you will:
• Be the first point of contact and handle administrative tasks like scheduling appointments, filing, and managing correspondence.
• Receive and direct visitors, employment applicants, salespersons and customers to appropriate locations and parties
• Answer phones in a professional manner
• Manage scheduling in eCW for pre-hire appointment with Occupational Health
• Collect I-9 documentation and submit to HR
• Assist with organizing incoming and outgoing mail as needed
• Maintain positive and professional staff and client relationships
• Serve as backup to other locations when needed
• All other duties as assigned

Qualified candidates will possess:
• High School Diploma or GED required
• Associates degree preferred
• 2 to 4 years of receptionist / clerical experience or degree may substitute
• Self-starter who works well independently and efficiently
• Basic PC skills such as Internet, email and windows environment. Word, Excel, • Power Point and People Soft knowledge or Workday preferred
• Familiar with common office equipment (printers, copier, fax, etc.)
• Strong organizational, multitasking, and time management skills
• Good interpersonal and oral/written and communication skills
• Must have strong customer service skills
• Able to handle a multi-task environment
• Detail-oriented and exceptional organization skills

Work Schedule:

Monday- Friday 8:00AM- 4:00PM

Pay Range:

$20.03 - $28.03

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.